Communications Consultant

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Springfield, MA, USA
Hybrid
Big Data • Fintech • Information Technology • Insurance • Financial Services
We help people secure their future and protect the ones they love.
The Role
Communications Consultant
Strategic Communications Team
Full-Time
Springfield, MA or Boston, MA
The Opportunity
As a member of MassMutual's Strategic Communications team, this role serves as a trusted communications partner to senior business and technology leaders, helping them shape and deliver key messages across the organization. In addition, this role is responsible for developing and creating impactful communications to help employees understand and connect with MassMutual's strategy and keep them informed about the progress we are making toward our goals.
By telling our company's story in clear, engaging, and innovative ways, we foster a culture of transparency, alignment, and pride-ensuring employees not only understand our direction but feel inspired by the journey we are on together.
This role will also support communication strategies for high-profile enterprise-wide initiatives as they come up.
The Impact
The communication consultant will help drive strategic communications for MassMutual's business and technology organizations. The candidate is responsible for developing internal communications strategies, presentations, talking points, and other materials of the highest caliber, and will work closely with business partners, up to and including members of the senior leadership team, to identify communication needs and implement effective communication solutions using both traditional and emerging media tactics (e.g., written, visual, video, etc.).
  • Work with internal partners to identify communications opportunities and then imp Work with internal partners to identify communications opportunities and then implement effective communication solutions related to these opportunities, providing strong communication counsel to ensure consistency and quality of communications.
  • Lead various enterprise-wide communication initiatives as needed.
  • Develop clear, concise, and creative communications for a variety of platforms (e.g., presentations, email, intranet, digital screens, social media, etc.)
  • Partner with the broader Strategic Communications team as needed, (e.g., media relations, executive communication, digital/design team) to develop clear and consistent communications and bring them to life on a variety of platforms (e.g., presentations, email, intranet, digital screens, etc.)
  • Actively contribute to editorial meetings and internal communications strategy sessions.
  • Participate in data-driven analysis of communications effectiveness and adapt/respond to findings.

Minimum Qualifications
  • Bachelor's Degree
  • 8+ years of communications experience, with 3+ years of experience specific to internal communications

Ideal Qualifications
  • Master's Degree in communications, journalism or related field
  • Proven ability to lead multi-faceted, cross functional communication projects
  • Extensive experience working directly with senior leaders
  • Excellent writing, editing and verbal communication skills, with demonstrated ability to write clearly and concisely on a variety of topics
  • Ability to collaborate and influence at all levels of the organization
  • Ability to establish and meet deadlines and manage multiple projects simultaneously
  • Commitment to understanding and applying communication best practices, as well as creative and innovative techniques to communications as appropriate
  • Proven ability to succeed in an environment where priorities can shift quickly
  • Possesses strong business acumen and ability to "connect the dots"

What to Expect as Part of MassMutual and the Team
  • Regular meetings with business partners as well as team meetings
  • Focused one-on-one meetings with your manager
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other informational platforms
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-FT1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Salary Range: $115,900-$152,100

What the Team is Saying

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The Company
HQ: Springfield, MA
6,000 Employees
Year Founded: 1851

What We Do

Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We’re people helping people. Together, we’re stronger.

Why Work With Us

MassMutual has the financial security and stability of a 170+ year old company, with the culture and energy of a startup. We work every day with the customer front of mind to build the best digital experience in the industry.

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MassMutual Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We believe in capitalizing on the best of being together in our offices as well as personal flexibility. Our workplace philosophy puts office collaboration first, combined with flexibility to work remotely.

Typical time on-site: 3 days a week
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HQSpringfield, MA
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Boston, MA
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