Communications Consultant

Come join our team!

There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.

Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. 

Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!

JOB OVERVIEW:

The Communications Consultant will be responsible for leading employee communication projects for EPIC’s national Communication and Engagement (C&E) practice. The Communications Consultant will develop and deliver communication strategies and multi-channel campaigns to support clients’ employee engagement objectives. This is a consultative position that has a direct impact on the success of EPIC’s Employee Benefits practice and its goals to build and retain client relationships.

LOCATION: 

This position allows for working from home and is open to candidates residing in the United States

WHAT YOU’LL DO:

• Serve as a consultant for employee-facing benefits communications, from strategy development to delivery, including project and internal collaboration with C&E colleagues, EPIC account teams and clients on content development, graphic design and project management
• Create compelling employee benefits communications that are easily understood and delivered across a multitude of channels (for example: digital, print, and face-to-face) to maximize employee engagement and to facilitate required action
• Ensure all content is written and edited to the highest standards, optimized for the channel distribution and provides a great user experience
• Establish priorities, manages multiple projects and create workflows to ensure all projects are delivered with quality and accuracy
• Oversee, as necessary, support from third-party service providers that contribute to the development and delivery of print, digital and online communications
• Play a lead role in the creation, maintenance and stewardship of our content collections 

WHAT YOU’LL BRING: 

• Extremely organized, self-starter and natural storyteller with the ability to translate complex ideas into easily digestible content
• Project management mindset that likes to keep things structured and on task
• Ability to communicate effectively in written and oral communications
• Ability to handle multiple client priorities with strong attention to detail while seamlessly able to switch between projects and clients
• Ability to work under pressure and under deadlines with limited timeframes
• Flexible, strategic, collaborative and creative problem-solving skills
• Effective time management and enjoys the challenge and satisfaction of meeting deadlines
• Experience in creative writing and producing compelling content, benefits content a plus
• Advanced knowledge of Microsoft Office programs (Excel, Outlook, PowerPoint, Word and Microsoft Teams)
• Ability to work effectively and efficiently with and without direct oversight

EDUCATION and/or EXPERIENCE:

• Bachelor’s degree or higher in Communications or equivalent experience
• Employee benefits or healthcare industry experience a plus
• Client management experience
• 5-8 years combined benefit and communications experience

COMPENSATION:

The national average salary for this role is $75,000.00 - $85,000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.

WHY EPIC:

EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:

• Generous Paid Time off
  • Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
• Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
• Generous employee referral bonus program of $1,500 per hired referral
• Quarterly employee recognition program for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
• Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
• Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
• Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
• Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
• 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
• EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
• We’re in the top 10 of property/casualty agencies according to “Insurance Journal”

To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/. 

EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. 

California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf. 

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