Communications and Engagement Associate

Posted 4 Days Ago
Be an Early Applicant
London, Greater London, England, GBR
In-Office
Junior
Software • Financial Services
The Role
Coordinate internal communications, colleague engagement and events; create content for LinkedIn and corporate channels; support campaigns, analyse engagement data, manage requests, and use AI and CMS/design tools to improve communication workflows.
Summary Generated by Built In

We're looking for an organised and creative Communications Coordinator to help deliver colleague engagement, internal communications, events and employer brand activity across NewDay.

This is an excellent opportunity for someone with some experience in communications, social media, events, recruitment marketing, HR or a similar people-focused role who is looking to build a career in Comms.

On any given day, you could be coordinating colleague events, creating content for LinkedIn and our corporate channels, supporting internal campaigns, analysing engagement data and helping tell the story of what makes NewDay a brilliant place to work and a leading provider of consumer credit in the UK.

How you'll contribute

  • Upkeep of our communication channels (such as intranet, events, corporate website, LinkedIn), ensuring content is accurate and on time. Suggest creative ideas to continuously improve our content. 

  • Event coordination, including organisation, communication and post-event follow-up.

  • Produce clear, compelling and accurate communications and assist in the delivery of campaigns.

  • Prepare communications to managers, ensuring they are well prepared and informed to be able to lead teams effectively. 

  • Effective use of AI tools to make how we work simpler and make it easier for colleagues to access the information they need.

  • Manage incoming requests and provide operational support, ensuring queries are logged and followed up.

We're looking for these skills

  • We're looking for someone who has already developed some relevant experience and is ready to build the next stage of their career in communications and colleague engagement.

  • Managing or contributing to social media channels, organising events or supporting internal communications activities.

  • You can demonstrate experience in related fields: communications, PR, marketing, journalism, content creation, events.

  • Strong written communication skills with the ability to create clear, engaging content for different audiences.

  • Excellent personal communication skills, and be comfortable analysing data to help us improve our output.

  • We’re looking for someone who is curious, organised, self-motivated, and enjoys working across a variety of projects. 

  • You can demonstrate experience in related fields: communications.

It’s a plus if you have these skills

  • Experience using design, editing, or content management tools.

Externally, this role could also be known as Communications Coordinator,

Internal Communications Coordinator, Communications Executive

#LI-Hybrid

#LI-TT1

At NewDay, we value all types of diversity. We’re an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don’t discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process.

Tell us if you need accommodations: We’ll put reasonable adjustments in place to support you.

We work with Textio to make our job design and hiring inclusive.

Permanent

Skills Required

  • Some relevant experience in communications, social media, events, recruitment marketing, HR or similar people-focused role
  • Managing or contributing to social media channels, organising events or supporting internal communications activities
  • Experience in communications, PR, marketing, journalism, content creation or events
  • Strong written communication skills and ability to create clear, engaging content for different audiences
  • Excellent interpersonal communication skills and comfort analysing engagement data to improve output
  • Curious, organised, self-motivated and able to work across a variety of projects
  • Effective use of AI tools to simplify work and improve colleague access to information
  • Event coordination skills including organisation, communication and post-event follow-up
  • Experience using design, editing, or content management tools
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The Company
HQ: London
1,150 Employees
Year Founded: 2001

What We Do

At NewDay, our business is focused on a single, clear and defining purpose: to help people move forward with credit. We provide nearly 4 million customers with responsible access to credit, underpinned by best-in-class customer service and exceptional user experience. Our in-house, highly scalable digital platform alongside our proprietary credit decisioning capability unlocks our competitive advantage. Our broad credit product offering enables instalment finance, BNPL, 0% finance and carded and digital revolving credit. We operate multiple direct-to-consumer products and a range of credit solutions with some of the UK’s most loved brands. Our underwriting capability and experience allow us to responsibly say yes to more UK customers making us a merchant partner of choice. We partner to harness the power of data to drive commerce across the UK, creating value at scale.

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