Communications Advisor II - Strategic Internal Communications

Posted 5 Days Ago
Be an Early Applicant
2 Locations
Hybrid
75K-91K Annually
Mid level
Insurance • Financial Services
The Role
Supports strategic internal communications by developing and editing employee-focused content, managing editorial calendars, coordinating translations and distribution, evaluating campaign performance, and advising Marketing on internal communications. The role requires strong writing, editing, multimedia, stakeholder management, project coordination, and bilingual French-English communication skills for Quebec-based candidates.
Summary Generated by Built In

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

  • Flexible work arrangements and a hybrid work model

  • Possibility to purchase up to 5 extra days off per year

  • Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

  • Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

74,800 - 91,400

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

7.5%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.


Feel empowered to learn and grow while being valued for who you are – here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities and flexibility. It’s our employee promise.


Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions. Read on to see how you can shape the future, win as a team and grow with us.


About the team

The Corporate Communications team leads Intact Financial Corporation’s internal and external communications in support of Intact’s business objectives and strategic roadmap. This includes:

  • Supporting and amplifying the common elements that bring us together, define our unique culture and drive outperformance.
  • Enhancing employee engagement across IFC, emphasizing what makes us a winning team.
  • Protecting and promoting the IFC brand and reputation globally.
  • Elevating Intact’s role in helping to build resilient communities where we do business.
  • Amplifying Intact’s knowledge, expertise and thought leadership in our key markets.

Within the Corporate Communications team, the Strategic Internal Communications team works closely with other communications teams to engage and empower employees through internal communications strategies and tactics that connect the dots for them with Intact's Purpose, Values and Objectives.


About the role

As a Communications Advisor II, you will support the communications team on a wide range of programs and initiatives, draft and edit quality stories that engage employees and distribute communications on various channels.

The successful candidate will report into the Manager, Strategic Internal Communications, and can be based at Intact’s Toronto or Montreal office.


What you'll do here :

  • Work with key internal stakeholders and the editorial committee to brainstorm content ideas
  • Maintain the editorial content calendar
  • Write and edit a variety of high-impact communications, including intranet articles, Viva Engage posts and newsletters
  • Coordinate translation of content though our Trados tool
  • Coordinate the distribution of internal communications materials across channels
  • Evaluate results of communication campaigns and provide recommendations based on key learnings
  • Act as a business relationship manager for the Marketing team and provide them with internal communications support, including internal activation of Intact’s external sponsorships

What you bring to the table :

  • An undergraduate degree with specialization in communications, journalism or a related discipline.
  • At least three years of experience working as a communications professional, journalist or writer.
  • Exceptional writing skills, with the ability to adapt tone and style based on the audience and channel.
  • Excellent editing skills; CP Style knowledge is an asset.
  • Strong attention to detail - you can spot a typo a mile away.
  • Multimedia production skills, including graphics and video creation.
  • Proven ability to multitask and manage multiple projects, expectations and tight deadlines.
  • Willingness and ability to learn new skills to support the team.
  • Highly computer literate with strong command of MS Office suite (Copilot, Word, PowerPoint, Excel, Outlook, SharePoint Online, Teams, etc.).
  • Experience with any of these tools or platforms is an asset: Asana, Staffbase, Canva.
  • For candidates located in Quebec bilingualism is required (French and English) - Need to interact on a regular basis with an English-speaking clientele and colleagues across the country.
  • No Canadian work experience required however must be eligible to work in Canada.
  • Writing samples are welcome and a written test will be administered as part of the interview process

What success looks like in this role :

  • Develops clear, engaging and accurate content that connects business priorities to what matters to them.
  • Sources stories across the organization and adapts thoughtfully for different audiences, with consistent narratives, key messages and brand standards.
  • Uses audience data and feedback to improve content, storytelling and communications approaches over time.
  • Strives to live the Intact Values.

 #LI-Hybrid

Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.


We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Skills Required

  • Undergraduate degree specializing in communications, journalism, or a related discipline
  • At least three years of experience as a communications professional, journalist, or writer
  • Exceptional writing skills with the ability to adapt tone and style for different audiences and channels
  • Excellent editing skills
  • Strong attention to detail
  • Multimedia production skills, including graphics and video creation
  • Ability to multitask and manage multiple projects, expectations, and tight deadlines
  • Willingness and ability to learn new skills
  • Strong computer literacy and command of Microsoft Office tools
  • French and English bilingualism for candidates located in Quebec
  • Eligibility to work in Canada
  • Knowledge of CP Style
  • Experience with Asana, Staffbase, or Canva

Intact (intactfc.com) Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Intact (intactfc.com) and has not been reviewed or approved by Intact (intactfc.com).

  • Fair & Transparent Compensation — Pay is often framed as competitive for core roles like tech, underwriting, and claims, with base pay and total compensation commonly positioned above typical sector benchmarks. Salary ranges and bonus targets are frequently presented as explicit components of the package, which supports clarity on what compensation is intended to include.
  • Retirement Support — Retirement offerings stand out through RRSP matching and pension options that emphasize long-term security. A defined benefit pension option is also described, which is often treated as a differentiator versus many large employers.
  • Healthcare Strength — Health coverage is described as comprehensive across medical, dental, vision, and prescriptions, with additional support such as EAP services and access to virtual care. Wellness accounts and reimbursements are also included, adding breadth beyond core insurance coverage.

Intact (intactfc.com) Insights

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The Company
HQ: Toronto
18,239 Employees
Year Founded: 1809

What We Do

We are here to help people, businesses and society prosper in good times and be resilient in bad times. This is our purpose and the foundation of our company – it drives everything we do and gives meaning to our work. - Nous sommes là pour aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. C'est notre raison d'être et l'essence même de notre entreprise

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