Communication & Digital Support

Posted 6 Days Ago
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Milano, ITA
Hybrid
800-800 Annually
Internship
Other • Professional Services
The Role
Six-month internship supporting internal communications in Italy and digital marketing for L'OR and HAG. Responsibilities include managing Viva Engage content, adapting and publishing communications, supporting employee ambassador programs and company events, creating social media editorial plans, developing TikTok presence, managing online communities, and assisting with sponsored content and marketing assets. The role is based in Milan with hybrid work and requires Italian fluency, English proficiency, creativity, organization, and familiarity with social media and content creation tools.
Summary Generated by Built In
Company Description

We are JDE Peet’s. We craft coffee for every cup and build brands for every heart. 

JDE Peet’s - now part of Keurig Dr Pepper – is the world’s leading pure-play coffee company, with a presence in more than 100 markets. Guided by our ‘Reignite the Amazing’ strategy, we are focused on brand-led growth across three big bets: Peet’s, L’OR, and our 10 strategically selected local icons led by Jacobs. In 2025, JDE Peet’s generated total sales of EUR 9.9 billion and employed a global workforce of more than 21,000 employees. Discover more about our journey to deliver a coffee for every cup and a brand for every heart at www.jdepeets.com.

We believe amazing things happen over a cup of coffee. Together, we create those moments every day, turning ideas into impact and possibilities into reality. At JDE Peet’s, we work as one team guided by our values: we Dare to Amaze, Own It, Make It Simple, and Win Together. Here, you’ll find the freedom to innovate, the courage to take bold steps, and the support to grow your career in a global environment.

Come join our team and discover what your cup of amazing can be!

Find out more at http://careers.jdepeets.com

 

Job Description

Are you a brilliant graduate looking for a 6 months internship? Are you looking for a unique experience in a global organization? If you are, then keep on reading! This is a great opportunity to develop your skills in an international environment, supporting both brand communication for L’OR and HAG and internal communication in Italy.

In your role as Communication & Digital Support, you will work closely with the Marketing and HR teams, providing support in the following activities:

Communication activities:

  • Support the implementation of the central internal communication plan in Italy, working with the Southern Europe team, and propose local communication initiatives.
  • Support the Viva Engage editorial calendar, translate and adapt central communications and posts, and publish content on the Italy Viva Engage page.
  • Support the HR team with internal communications related to the transition to the new coffee company (name change, new values, etc.) and the organization of company events (National Convention, Coffee Day, DE&I, Christmas, etc.).
  • Support the development of a LinkedIn employee ambassador program, including identifying ambassadors and creating posts.
  • Support the preparation of Italy Coffee Talks, sharing relevant topics, initiatives and best practices from across the Cluster.

Digital activities:

  • Support the creation and implementation of editorial plans for L’OR and HAG social media pages, working with local and global agencies
  • Support the development of L’OR brand presence on TikTok
  • Support community management of L’OR and HAG social media pages, responding to consumers and encouraging engagement
  • Work closely with the Marketing team to support the promotion and sponsorship of social media content and the creation of marketing assets

Qualifications

For this role as a Communication & Digital Support, we’re looking for someone who has the following skills and experience:

  • Have a degree in Communication, Marketing or a related field
  • Be a native Italian speaker and fluent in English
  • Have a strong interest in social media, digital marketing and internal communication
  • Be familiar with social media platforms (including Instagram, LinkedIn and TikTok) and content creation tools
  • Be familiar with video editing software (CapCut, Clipchamp, iMovie)
  • Have good Microsoft Office skills; familiarity with AI or other digital content tools is a plus
  • Be creative, proactive and organized, with good writing and interpersonal skills, and enjoy working in teams
  • Have a passion for content creation, photography and videography (a plus)

Additional Information

Internship for 6 months starting in January 2027, position based in Milan (hybrid work)                           

Internship package includes: € 800,00 gross monthly allowance; company canteen

Your application at JDE Peet's
If you are interested in this career opportunity at JDE Peet's, apply and join us. After receiving your application we will do our utmost to give you quick feedback. Part of the recruitment procedure at JDE Peet's would be an online assessment, followed by interviews. A pre-employment check can be part of the recruitment process.

Our DE&I Statement

At JDE Peet’s we aim to create a better future where we authentically serve, reflect and embrace everyone. We believe in fostering a more diverse, equitable and inclusive organisation where everyone feels comfortable to truly be who they are and unleash their full potential. This means we do not tolerate discrimination on the basis of our race, ethnicity, sex, gender identity, sexual orientation, religion, nationality, age, disability, or any other trait protected by law.

Throughout the entire employee lifecycle, we place DE&I at the core of our people processes. This enables us to drive objectivity and eliminate any potential bias, ensuring an inclusive experience in the workplace. Do not hesitate to reach out if you require any reasonable adjustments to the recruitment process.

Our efforts on this agenda have earned us the prestigious Catalyst Award, as well as the Fair Pay Leader Certification in 2025 thanks to an unexplained gender pay gap of 0.52%.

JDE Peet’s - now part of Keurig Dr Pepper – is the world’s leading pure-play coffee company, with a presence in more than 100 markets. Guided by our ‘Reignite the Amazing’ strategy, we are focused on brand-led growth across three big bets: Peet’s, L’OR, and our 10 strategically selected local icons led by Jacobs.

Skills Required

  • Degree in Communication, Marketing, or a related field
  • Native Italian speaker
  • Fluent English
  • Strong interest in social media, digital marketing, and internal communication
  • Familiarity with Instagram, LinkedIn, TikTok, and other social media platforms
  • Familiarity with content creation tools
  • Familiarity with video editing software such as CapCut, Clipchamp, or iMovie
  • Good Microsoft Office skills
  • Creative, proactive, organized, with strong writing and interpersonal skills
  • Passion for content creation, photography, and videography
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The Company
HQ: Brussels
90 Employees
Year Founded: 1753

What We Do

Coffee is the fuel for almost everything that makes the company run. Jacobs Douwe Egberts Professional helps you inspire your coffee drinkers, whether you work for an office, health & care organisation or hotels. As your coffee partner, we love to develop the ideal solution alongside you. This way, we can adapt our offer to your needs and you enjoy the solution you were looking for. In short: A coffee for every cup, just the way you want it.

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