Commission Processor

Description

We're seeking a highly organized, detail-oriented Commission Processor to join our team.

This position is responsible for accurately processing real estate commission payments while ensuring an outstanding experience for our agents. You will develop a thorough understanding of commission structures, optimize workflows, ensure financial accuracy, and provide responsive, professional customer service.

Success in this role requires strong attention to detail, the ability to manage multiple priorities, excellent communication skills, and a commitment to meeting daily deadlines.

Before You Apply

We are seeking a candidate whose experience closely aligns with this role. To help us evaluate your qualifications, please include a cover letter highlighting your relevant experience and why you're interested in joining our team.

*Applications without a cover letter or relevant experience may not be considered.*

Requirements

As a Commission Processor, you'll play a vital role in ensuring our agents are paid accurately and on time. Each day you'll balance commission processing, communication, reporting, and administrative responsibilities while supporting the financial operations of the brokerage.

Commission Processing

• Process real estate commission transactions accurately and in a timely manner.
• Review commission documentation for completeness and accuracy.
• Verify commission calculations, deductions, fees, referrals, and payment distributions.
• Prepare commission disbursements and supporting documentation.
• Enter and maintain commission data within internal systems.

Communication & Customer Service

• Monitor inquiries throughout the day and provide prompt, thorough responses.
• Communicate professionally with agents, title companies, lenders, attorneys, banks, and other business partners to answer questions, resolve issues, and ensure timely commission processing.
• Identify discrepancies, research issues, and resolve them before payment whenever possible.

Reporting & Administrative Support

• Prepare daily, monthly, quarterly, and year-end commission reports.
• Assist with bank deposits, payment processing, and other accounting support functions.
• Organize and maintain commission files and supporting documentation.
• Assist with general administrative duties, including processing mail, scanning, filing, and other office support as needed.
• Collaborate with team members on special projects and process improvements.

Qualifications

• Two or more years of accounting, bookkeeping, finance, or related experience preferred.
• Proficiency in Microsoft Excel, Google Workspace, and QuickBooks Online.
• Strong analytical skills with exceptional attention to detail and accuracy.
• Excellent organizational and time management skills.
• Ability to prioritize multiple tasks while consistently meeting deadlines.
• Strong written and verbal communication skills.
• Ability to work independently while collaborating effectively with a team.
• Strong problem-solving and critical thinking skills.
• Ability to maintain confidentiality and exercise sound judgment.
• Dependable attendance and a strong commitment to providing excellent customer service.

Work Schedule & Location

This is a full-time, in-office position based at our Dundee office, located at 4949 Underwood Avenue, Omaha, NE 68132.

• Monday through Friday
• 8-hour workdays (40 hours per week)
• Regular, reliable in-office attendance is an essential function of this position.
• This position is not eligible for remote or hybrid work.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) with employer match
• Paid time off
• Seven paid holidays
• Opportunities for professional growth and development