Why GM Financial?
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.
At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.
Our Purpose: We pioneer the innovations that move and connect people to what matters
ResponsibilitiesAbout the role:
The GM Financial Commercial Vehicle Account Manager is responsible for service and support of all GM franchised dealers and Commercial Vehicle Lending (CVL) products. This team member will provide quality customer service by satisfying the business needs of the dealers, manufacturer partners and GM Financial. This team member`s overall responsibility will be to develop dealer relationships that generate contracts according to GM Financial CVL's established credit risk and profitability models.
In this role you will:
- Demonstrate the value proposition of GM Financial to assist the dealer to sell incremental new and used commercial vehicles.
- Effectively manage and market assigned dealer relationships to achieve all quality, pricing and volume objectives.
- Support, market, and be subject matter experts in all GM Financial CVL products.
- Maintain effective communication with dealers, internal partners, and factory counterparts.
- Participate in end-user joint contacts with dealership and/or factory representatives.
- Develop business plans to align with corporate goals.
- Attend all pertinent industry events and trade shows.
- Achieve Field Commercial DRM key performance criteria.
- Analyze dealer-specific data using reporting tools and take appropriate action.
- Assist in any funding issues that arise and be responsible for collection of monies owed to GM Financial.
- B2B Sales Presentations
What makes you an ideal candidate?
- Advanced knowledge of Salesforce.com.
- Extensive knowledge of accounting, financial statement analysis, cash flow and dealer workout.
- Knowledge of company policies and procedures.
- Knowledge of credit underwriting.
- Knowledge of dealership, fleet/commercial and indirect auto finance industry operations.
- Knowledge of reporting and analytics.
- Understanding of commercial lending with emphasis in captive automotive dealership financing.
- Understanding of dealer operations.
- Ability to interface with all levels of management.
- Ability to make sound business decisions based on policies and procedures.
- Able to meet deadlines.
- Detailed oriented and capable of managing multiple opportunities simultaneously.
- Excellent analytical skills.
- Excellent customer service skills.
- Excellent oral/written communication and interpersonal skills.
- Excellent persuasive communication and presentation skills.
- Must be self-motivated and able to work independently.
- Project management skills.
- Team player with strong leadership and motivational skills
Experience & Education:
- Occasional overtime or split shifts may be required.
- Travel will be required
- Subject to stressful situations.
- 0-2 years commercial vehicle experience or prior credit underwriting experience Pref
- 2-3 years of successful sales experience Pref
- Bachelor’s Degree in Business or related field, or equivalent work experience Required
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.
Compensation: Competitive pay and bonus eligibility.1
GM Financial Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GM Financial and has not been reviewed or approved by GM Financial.
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Strong & Reliable Incentives — Annual and performance bonuses are described as meaningful additions to total compensation. In several functions, incentives reliably boost take-home pay when available.
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Leave & Time Off Breadth — Generous paid time off, corporate and floating holidays, and paid volunteer time are emphasized. Time-away programs contribute significantly to perceived total rewards.
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Parental & Family Support — Paid parental leave and family-friendly policies are highlighted, with recent expansions mentioned in some areas. Support for bonding time is seen as a notable strength of the package.
GM Financial Insights
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What We Do
GM Financial is the captive finance company and the wholly owned subsidiary of General Motors and is headquartered in Fort Worth, Texas. The company is a global provider of auto finance solutions, with operations in North America, Latin America and China. Through our long-standing relationships with auto dealers, we offer attractive retail loan and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. GM Financial employs more than 9,000 hard-working team members, and we're always looking for new people with diverse talents. GM Financial is a workplace where dedicated people have the opportunity to work together and celebrate our successes. Our culture is based on respect, integrity, innovation and personal development. GM Financial is committed to strengthening the communities where we live and work. Each year, we select several philanthropic organizations to support through our Signature Events program. The company and its team members actively support these organizations through many company-wide initiatives; in addition we support numerous other nonprofit organizations through sponsorships and monetary donations.
