At First American, we’re more than a leader in title insurance — we’re a trusted partner in helping clients close complex commercial real estate transactions with confidence. We’re looking for a dynamic Underwriting Manager to join our team and lead a group of talented professionals dedicated to excellence, innovation, and service.
In this role, you’ll manage the day-to-day operations of a team of Underwriters who provide underwriting expertise and guidance to our company personnel, agents, and customers. You’ll play a key role in ensuring the smooth and accurate issuance of title insurance commitments and policies by applying sound underwriting standards, industry knowledge, and leadership within your delegated authority.
As a trusted advisor and team leader, you’ll collaborate across departments to drive consistency, ensure compliance, and support exceptional service delivery in real estate settlement transactions. This is a chance to make an impact in a respected national organization known for integrity, stability, and growth opportunities.
HOW YOU’LL CONTRIBUTE
- Manages and sets priorities of the daily operations of a large national commercial services office
- Manages a group of professionals (typically skilled exempt and non-exempt level employees) who have responsibility for operations and project outcomes. Provides direct and indirect supervision of teams.
- Participates in long-range departmental planning and provides input to operational decisions and to clarify or modify project plans, and/or schedule requirements.
- Writes and conducts employee performance reviews and provides ongoing performance feedback through coaching. Makes hiring and compensation recommendations. May get input from Senior Management/Executive Management.
- Support dynamic sales team with customer interactions relaying underwriting decisions, considerations and education on title insurance products.
- Serve as an initial escalation point of contact for internal and external customers on underwriting issues.
- Other duties as assigned
WHAT YOU’LL BRING
- Juris Doctor preferred. Bachelor’s degree or equivalent combination of education and experience
- 5-7 years of directly related experience in the Title Industry
- 3-5 years demonstrated experience in a supervisory or management role preferred
- Ability to establish and maintain effective working relationships at the Management level across functional groups and business units. Adeptness to influence the thinking of, or gain acceptance from, others in sensitive situations, using influence and preventing damage to the relationships.
- Strong capacity to communicate the function’s vision and the department’s direction and set aligned goals. Provides resources and creates systems to measure results. Familiar with competitor, financial and industry dynamics.
- Actively recruits, retains, and develops talent and holds employees accountable for results. Leads change, manages conflict, and fosters collaboration.
- Drives and models customer loyalty, manages customer expectations, solicits customer feedback, and ensures commitments are met.
- Provides others with reliable information and delivers informative and persuasive presentations. Uses good listening skills and negotiates effectively.
- Collaboratively engages with leaders to create, identify, and implement solutions to further effectiveness of the business.
SUPERVISION RECEIVED OR EXTENDED
- Manages work activities and operations of a functional area or department
- Typically provides direct supervision to non-exempt and exempt employees
- Provides input to and may develop operational plans. Works with senior management to ensure that plans are integrated with broader strategies
- Receives assignments in the form of objectives, establishes goals, and assigns resources to meet schedules and goals
- Work is reviewed in terms of meeting product, project, quality, or operational objectives, schedules, and/or budgets
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
What We Do
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services.
First American Title Insurance Company provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals to facilitate real estate purchases, construction, refinances or equity loans.
First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate.
As one of the largest title insurance companies in the nation, First American offers title insurance and settlement services through its direct operations and an extensive network of agents throughout the United States and internationally.
First American Title Insurance Company traces its history to 1889 and is the largest subsidiary of First American Financial Corporation (NYSE: FAF).
