Responsible for analyzing and accurately keying insurance documentation and loan related forms into a loan tracking system; analyzing and processing complex lender data reports; utilizing an imaging system; meeting daily production standards, goals, and service commitments. This position also requires an excellent working knowledge of a Windows computer environment, Excel and the ability to grasp the workings of numerous insurance tracking system reports.
Pay: $19–$20/hr to start
Schedule: Enjoy a hybrid schedule with just 1 day in-office per week and 4 at home (after your first successful 90 days)
Start Date: 8/25/26
Review and input insurance documentation in proprietary loan‐insurance tracking system
Review commercial insurance documentation to ensure that coverages (Hazard and any other special coverage required) and deductibles, are adequate to protect the lenders interest
Recognize and note any coverage limitations not in line with lender specifications
Accurately complete all assigned tasks and/or additional tasks if needed
Analyze and process a multitude of client and program related reports
Identify and report areas of needed process improvement to immediate supervisor
Maintain a monthly assessment average of 90% or better
Maintain accurate training materials, to ensure adherence to all policies and procedures
Accurately handle inbound/outbound calls and email inquiries from client, borrower, or agent
Contact insurance companies to confirm insurance coverage and request additional documentation
Initiate and sustain communication with clients, agent, and employees, as needed
Maintain necessary relationship with clients and employees to ensure quality customer service standards are met
Maintain a working knowledge, grow expertise in mortgage insurance and lending
Other job responsibilities as assigned by management
The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, equalize peak work periods or otherwise to balance the workload.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- Required- 10 key typing: Minimum 32 WPM
- Required- Reading Comprehension: Understanding company manuals step-by-step
- Required- A working knowledge of Windows computer environment & Office software
- Skills testing may be required prior to an interview
- Prior P&C Insurance, Mortgage, or Forced Placed Insurance related experience is a plus
- Ability to work in fast-paced, multi-tasking environment
- Detail-oriented
- Prior data analysis experience is a plus
- Knowledge of mortgage agreements/lending, is a plus
None required
PHYSICAL DEMANDSThe physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
QUALIFICATIONS
To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These qualifications are considered without regard to race, religion, color, sex, national origin, disability, or any other characteristic protected by federal, state, and local law. If this position requires licensing or certification, the incumbent must maintain that license or certification by meeting all continuing education and other requirements.
BENEFITS
HSA and PPO Medical plans available through BlueCross BlueShield of Illinois (BSBCSIL)
FSA available
Dental plans through BCBSIL
Vision insurance through VSP
Employer paid Short Term Disability
5 Weeks of Paid Parental Leave
Employer paid Life Insurance – 2x your salary
401k -Company matching
10 paid Holidays
Floating Holidays and Personal days
Accrue Vacation and Sick time from day 1
Tuition Reimbursement
All full-time employees working 30+ hours a week are eligible for benefits. Benefits are effective the first of the month, following their first 30 days.
Department Account Management & ServiceRequired Experience: 1-2 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalentHUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
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Skills Required
- 10-key typing (minimum 32 WPM)
- Reading comprehension of company manuals and procedures
- Working knowledge of Windows computer environment
- Working knowledge of Microsoft Office and Excel
- Skills testing may be required prior to interview
- Prior P&C Insurance, Mortgage, or Force-Placed Insurance experience
- Ability to work in a fast-paced, multi-tasking environment
- Detail-oriented
- Prior data analysis experience
- Knowledge of mortgage agreements/lending
- Ability to accurately handle inbound/outbound calls and email inquiries
- Maintain a monthly assessment average of 90% or better
- 1-2 years of relevant experience
- High school diploma or equivalent
HUB International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HUB International and has not been reviewed or approved by HUB International.
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Flexible Benefits — Flexible spending accounts and pre-tax commuter programs are available, alongside a broad menu of voluntary options such as legal plans, accident coverage, and group auto/home insurance.
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Healthcare Strength — Health, dental, and vision coverage are offered with multiple medical plan options, complemented by life and disability coverage and a dedicated wellbeing program with activities and tools.
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Retirement Support — A retirement savings plan is provided with a discretionary company match and access to financial planning assistance tools.
HUB International Insights
What We Do
Hi, we’re HUB. We advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy. So you’re ready for tomorrow. About Hub International Headquartered in Chicago, Illinois, Hub International Limited (Hub) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, Hub’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.
