Senior Manager Continuous Improvement - International Supply Chain

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Paddington, Westminster, London, England, GBR
In-Office
Biotech • Pharmaceutical
The Role

Job Description

General Summary:

The International Supply Chain, Senior Manager Continuous Improvement is responsible for implementation of continuous improvement initiatives within the Logistics Network of Vertex International and their 3PLs. In addition, this position will own the continuous improvement governance framework with 3PL partners and be responsible for the continuous improvement budget.

Key Duties and Responsibilities:

  • Responsible for the overall CI governance framework and KPI reporting and CI saving tracking.
  • Responsible to lead CI related workshops to enable business units and 3PL to generate a CI pipeline.
  • Control overall spend on change management
  • Identification and delivery of Continuous Improvement (CI) initiatives documenting and tracking initiatives and progress through to delivery.
  • Implement process improvements to reduce complexity and eliminate non-value-added activities.
  • Point of escalation for any continuous improvement/PM issues
  • Review, analyse and identify trends in performance data.
  • Lead CI board monthly to ensure cross functional alignment in term of priorities for change management.
  • Draft change controls to support implementation of projects and make sure impact assessments are reviewed and actioned.
  • Build business cases and project plans using relevant tools
  • Establish KPI’s and Saving / Cost avoidance trackers to monitor and track improvements
  • Build and deliver engagement and communication plans to inform relevant stakeholders of planned changes
  • Support business functions to define change management requirements, timelines and costs.
  • Attendance and participation at F2F workshops, Off Site days and conferences as necessary.

Knowledge and Skills:

  • In-depth experience in customer services, order management and logistics for pharmaceutical products
  • Proven experience working with 3rd party logistics providers (3PLs) and in export shipping requirements for various global regions
  • Proven experience in project management and methodologies
  • Strong analytical and problem solving skills, bringing a new perspective to existing solutions and exercising judgement based on technical experience
  • Skilled at preparing and presenting informational and compelling reports, delivering to a variety of audiences
  • Skilled at creative problem solving within the boundaries of Standard Operating Procedures
  • Excellent ability to collaborate with other functional areas and build effective, productive business relationships
  • In-depth understanding of supply chain concepts/methods/theories and strong knowledge of regulations relating to pharmaceutical supply chain activities (cGMP, GDP, GCP, import/export, computer systems/Part 11)
  • Significant project management skills and highly proficient at managing, tracking, and measuring project progress.
  • Displays proven effectiveness in managing customer expectations, communicating in complex or sensitive situations and influencing/guiding others to build alignment on a proposed solution or topic
  • Highly proficient with use of applicable software systems
  • Experience in building and managing high-performing teams

Education and Experience:

  • Bachelor's degree in relevant discipline
  • Typically requires 6 years experience or the equivalent combination of education and experience

Flex Designation:

Hybrid-Eligible Or On-Site Eligible

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as: 
1.    Hybrid: work remotely up to two days per week; or select
2.    On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.

#LI-Hybrid

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [email protected]

Vertex Pharmaceuticals Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vertex Pharmaceuticals and has not been reviewed or approved by Vertex Pharmaceuticals.

  • Parental & Family Support Policies provide 12 weeks of 100% paid bonding leave for all U.S. parents with additional fully paid time for birth parents. Family-forming supports include adoption and surrogacy assistance, fertility options like IVF and egg cryopreservation, breast‑milk shipping, subsidized childcare, backup care, and a DCFSA match.
  • Leave & Time Off Breadth Time off includes roughly four weeks of vacation, 13 holidays, sick time, and two companywide shutdowns (summer and year‑end). Some roles also include flexible or unlimited time off and paid volunteer time.
  • Retirement Support Programs include a 401(k) plan with employer contributions and an employee stock purchase plan. Filings describe employer contributions occurring in company stock, supporting long‑term ownership.

Vertex Pharmaceuticals Insights

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The Company
HQ: Boston, MA
5,000 Employees
Year Founded: 1989

What We Do

Vertex is a global biotechnology company that invests in scientific innovation to create transformative medicines for people with serious and life-threatening diseases. We discovered and developed the first medicines to treat the underlying cause of cystic fibrosis (CF), a rare, life-threatening genetic disease. In addition to clinical development programs in CF, Vertex has more than a dozen ongoing research programs focused on the underlying mechanisms of other serious diseases. Founded in 1989 in Cambridge, Massachusetts, our corporate headquarters is now located in Boston’s Innovation District, and our international headquarters is in London, United Kingdom. We currently employ approximately 3,500 people in the United States, Europe, Canada, Australia and Latin America with nearly two-thirds of our staff dedicated to research and development. Vertex is consistently recognized as one of the industry’s top places to work by Science Magazine, The Boston Globe, Boston Business Journal and the San Diego Business Journal. Our research and medicines have also received esteemed recognitions, including the Robert J. Beall Therapeutics Development Award, the French Prix Galien and the British Pharmacological Society awards.

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