Why Deliveroo?
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
The Role
As the Commercial Strategy Associate, you will assist in driving large cross-functional strategic projects. You will do this through analysis of operational efficiency, unlocking growth through data backed solutions. You will be a key part of the Belgium commercial team.
This is the ideal role for someone looking to take their analytical skills into execution, process-building and iteration to get to commercial excellence. It is also a rare opportunity to gain a valuable understanding of all the moving parts within a successful, high-growth company.
You will work in our main office in Brussels. You can work 2 days a week remotely.
Responsibilities
Become a subject-matter expert on Deliveroo operations, especially restaurant operations
Data analyses and deep-dives to support the commercial strategy and sales teams' performance
Creation, roll out & ownership of processes and tools to improve internal efficiency
Being the link between HQ and the local team, which involves strong exposure on new projects initiation and new product developments
Collaborate with other markets to share knowledge and best practices
Influence commercial stakeholders and partners to provide best-in-class operations
Requirements
Experience in data analysis, business insights, business intelligence or a similar role
An interest in the food and/or retail industry is a plus
An ability to understand incrementally and cause/effect
You have a strong business acumen and an ability to prioritise your projects
Good execution skills - as you will put your analysis into execution
You are capable of client-facing interactions to support our commercial team during meetings
Organised - always deliver the right work at the right time
You enjoy collaborating with teams of wildly different skills
Inquisitive - infectiously curious and happy to question the status-quo
Resilience and an ability to adapt to an ever evolving market and product
You have a good command of Dutch or French. You have a good knowledge of the second national language and are fluent in English
Benefits
Become an important member of a fast-growing, exciting start up changing the food delivery landscape
Work with people who love what they do every day
A market-based salary
Benefits include: a MacBook, fee for telephone costs, meal vouchers
Fee for sport activities
Lots of delicious food!
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is love for (most) food and a desire to be part of one of the fastest growing start ups around.
Skills Required
- Experience in data analysis, business insights, business intelligence or a similar role
- Interest in the food and/or retail industry
- Ability to understand incremental change and cause/effect
- Strong business acumen and ability to prioritise projects
- Good execution skills to put analysis into action
- Capable of client-facing interactions to support commercial team during meetings
- Organised with reliable on-time delivery
- Enjoy collaborating with cross-functional teams
- Inquisitive, curious and willing to question the status quo
- Resilience and ability to adapt to an evolving market and product
- Good command of Dutch or French, good knowledge of the second national language, and fluent in English
Deliveroo Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Deliveroo and has not been reviewed or approved by Deliveroo.
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Healthcare Strength — Office-based employees receive funded healthcare and wellbeing support, while riders have free on-the-road insurance and 24/7 virtual GP access. These provisions indicate meaningful health protections across both groups, even if details differ by country and role.
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Parental & Family Support — Corporate roles offer enhanced maternity, paternity, adoption and shared parental leave with extended periods at full pay. This depth of family support is highlighted as a core part of the employee package.
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Leave & Time Off Breadth — Corporate employees are offered at least 25 days of annual leave plus bank holidays, with increases over tenure and a paid volunteering day. This structure supports predictable and generous time away from work for office-based staff.
Deliveroo Insights
What We Do
Deliveroo is an award-winning delivery service founded in 2013 by William Shu and Greg Orlowski. Deliveroo works with approximately 176,000 best-loved restaurants and grocery partners, as well as around 150,000 riders to provide the best food delivery experience in the world. Deliveroo is headquartered in London, with offices around the globe. Deliveroo operates across 10 markets, including Belgium, France, Hong Kong, Italy, Ireland, Qatar, Singapore, United Arab Emirates, Kuwait and the United Kingdom.
