At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The PositionThe Commercial Solutions Lead is a specialised leadership role responsible for the operational integrity of the UK's customer-engagement infrastructure. You lead a high-performing team of Solution Owners and Journey Orchestrators to deliver robust digital platforms, seamless data flows and innovative GenAI tools. Your mandate is to lead a multi-year transition toward using data, analytics, AI and digital most effectively to deliver business outcomes.
You own the technical roadmap and operational health of the entire UK commercial toolkit that enables world-class customer engagement. You will position the UK as a global centre for commercial innovation, partnering with the Data Team to keep platforms powered by clean, real-time, compliant data, and serving as the primary UK technical stakeholder for global product teams.
The Opportunity:
Your focus is to build the integrated technology ecosystem that lets marketing, medical affairs, sales and field teams win.
You direct a team of five, including three Solution Owners and two Journey Orchestrators, fostering technical excellence and agile delivery.
You oversee the lifecycle of our MarTech stack, ensuring CRM, marketing automation and analytics tools are fit for purpose.
You define what good looks like for our technical products, owning backlogs and delivery cycles.
You lead the technical deployment of GenAI and automated marketing models.
You are accountable for the technical guardrails that ensure automated compliance across digital and field interactions.
You identify and decommission redundant local tools to streamline the UK commercial engine.
You drive organisation-wide mindset shifts so new commercial solutions are genuinely adopted.
Who you are:
You have led specialised technical teams and navigated complex, matrixed global environments.
You bring expert-level knowledge of the CRM and marketing-automation ecosystem, such as Veeva and Adobe.
You understand deeply how integrated technology stacks drive sales outcomes and patient access.
You manage complex software lifecycles and technical roadmaps with exceptional agility.
You have driven digital transformation and organisational change that delivered high technology adoption.
Preferred:
Proven success leading omnichannel infrastructure design in a complex matrix.
Experience influencing global product owners to secure local priorities.
Familiarity with PowerBI or Tableau, enterprise data lakes and GenAI commercial models.
Relocation:
Relocation support is available for internal Roche candidates moving to the UK from another Roche affiliate.
Join us and build the technology that helps more patients benefit from our medicines. Apply now to shape our digital future.
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Roche Products Ltd. At Roche Products we believe diversity drives innovation and we are committed to building a diverse and flexible working environment. All qualified applicants will receive consideration for employment without regard to race, religion or belief, sex, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, disability or age. We recognise the importance of flexible working and will review all applicants’ requests with care. At Roche difference is valued and we are proud to be an equal opportunity employer where you are encouraged to bring your whole self to work.
Skills Required
- Experience leading specialised technical teams
- Experience navigating complex, matrixed global environments
- Expert-level knowledge of CRM and marketing-automation ecosystems, such as Veeva and Adobe
- Deep understanding of how integrated technology stacks drive sales outcomes and patient access
- Experience managing complex software lifecycles and technical roadmaps
- Experience leading digital transformation and organisational change that delivered high technology adoption
- Proven success leading omnichannel infrastructure design in a complex matrix
- Experience influencing global product owners to secure local priorities
- Familiarity with Power BI or Tableau, enterprise data lakes, and GenAI commercial models
Roche Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Roche and has not been reviewed or approved by Roche.
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Retirement Support — U.S. materials describe a 401(k) with both matching and an additional company contribution, supported by formal plan documents and true‑up features. This structure is positioned as a standout element of the total package, particularly at Genentech.
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Leave & Time Off Breadth — Time‑off provisions include substantial vacation, a year‑end shutdown, and a paid six‑week sabbatical after six years. These elements indicate a recharge‑oriented approach within the U.S. offering.
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Healthcare Strength — Company materials emphasize comprehensive medical, dental, vision, and mental‑health resources alongside well‑being programs. Benefits pages consistently highlight breadth across core health coverage elements.
Roche Insights
What We Do
Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible. Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management. Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI).
