Commercial Skilling Director - Global Skilling

Reposted Yesterday
Be an Early Applicant
Hiring Remotely in United States
Remote
131K-304K Annually
Expert/Leader
Software • Quantum Computing • Metaverse • Infrastructure as a Service (IaaS)
The Role
Leads commercial skilling strategy and execution across the Americas, translating global learning priorities into localized programs for customers, partners, and employees. Partners with Sales, Marketing, and Customer Success to integrate learning into business motions, measures engagement and business impact, and enables field teams to promote learning as a driver of technology adoption, customer success, and revenue growth.
Summary Generated by Built In
Overview

 

Global Skilling advances Microsoft’s learning strategy across customers, partners, employees, and future generations, helping individuals and organizations build the skills needed to adopt Microsoft technologies and navigate digital transformation. Through global skilling programs and learning experiences, the organization supports Microsoft’s business priorities and growth across Cloud and AI.
 
The Commercial Skilling Director - Global Skilling is responsible for translating Microsoft’s global learning strategy into relevant and actionable plans for the Americas market. In this role, you will drive the activation of learning initiatives across customer, partner, and employee audiences, adapting programs to address area-specific needs while maintaining alignment with global strategy. You will serve as a key connection between Global Skilling and area leadership, partnering across Sales, Marketing, and Customer Success to integrate learning into business motions and help accelerate adoption of Microsoft technologies, including AI and Copilot.
 
You will also use engagement, consumption, and business impact insights to evaluate program effectiveness and inform future strategy. By enabling field teams to incorporate learning into customer engagements and championing a culture of continuous learning, you will contribute to skilling adoption and alignment with Microsoft’s Cloud and AI priorities.
 
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Responsibilities
Strategy & Execution
  • Translate the Global Skilling (GS) strategy into actionable plans for the area.
  • Drive execution of learning programs across customer, partner, and employee audiences.
Stakeholder Engagement
  • Serve as the primary liaison between Global Skilling and area leadership teams.
  • Partner with Sales, Marketing, and Customer Success to integrate learning into business motions.
Program Activation
  • Localize and activate global skilling initiatives to address area-specific needs.
  • Deliver learning experiences that are inclusive, accessible, and culturally relevant.
Impact Measurement
  • Track and report learning engagement, consumption, and business impact metrics.
  • Apply insights to improve program effectiveness and inform future strategy.
Advocacy & Enablement
  • Champion a culture of learning within the area.
  • Enable field teams to position learning as a driver of customer success and revenue growth.

Other

  • Other: Embody our Culture and Values

Qualifications

Required Qualifications

  • Master's Degree in Business Administration, Organizational Design, Finance or related field AND 10+ years experience in or leading sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field
    • OR Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences AND 10+ years experience in or leading sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field
    • OR equivalent experience.
  • 3+ years people management experience.
Preferred Qualifications
  • 8+ years of experience in learning, enablement, business management, or related roles.
  • Experience influencing stakeholders and driving initiatives across functions.
  • Business acumen and understanding of Microsoft solution areas.
  • Communication, collaboration, and change management skills.
  • Experience using data and metrics to measure program impact and inform decisions.
  • Experience working in a global or regional capacity.
  • Familiarity with Microsoft learning platforms and skilling programs.

Sales Operations M6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay


This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.



Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Skills Required

  • Master's degree in Business Administration, Organizational Design, Finance, or a related field, plus 10+ years of relevant experience; alternatively, a bachelor's degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences, or a related field, plus 10+ years of relevant experience; equivalent experience may qualify.
  • 3+ years of people management experience.
  • 8+ years of experience in learning, enablement, business management, or related roles.
  • Experience influencing stakeholders and driving initiatives across functions.
  • Business acumen and understanding of Microsoft solution areas.
  • Communication, collaboration, and change management skills.
  • Experience using data and metrics to measure program impact and inform decisions.
  • Experience working in a global or regional capacity.
  • Familiarity with Microsoft learning platforms and skilling programs.

Microsoft Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Microsoft and has not been reviewed or approved by Microsoft.

  • Fair & Transparent Compensation Pay is presented as broadly competitive overall, with clear role/level/location variation and an emphasis on using posted ranges and band information for apples-to-apples comparisons.
  • Retirement Support Retirement benefits are described as a standout, highlighted by a strong 401(k) match structure and immediate vesting, plus additional plan features for tax-advantaged saving.
  • Parental & Family Support Family-oriented benefits are portrayed as a meaningful strength, with substantial paid parental leave and added supports like back-up care and adoption/surrogacy assistance.

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The Company
HQ: Redmond, WA
206,870 Employees
Year Founded: 1975

What We Do

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

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