Commercial Sales Manager, Account Executive/Account Management

Posted 2 Days Ago
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London, Greater London, England, GBR
Hybrid
Junior
Software
Agentic procurement orchestration built for scale
The Role
Leads and develops Account Executive and Account Management teams, owning revenue targets, forecasting, pipeline health, customer expansion, retention, and sales processes. Coaches deal strategy, qualification, discovery, account planning, and execution while partnering with Sales, Customer Success, Product, and Marketing. The role also hires sellers, optimizes KPIs and incentives, engages customers, and helps scale Zip’s go-to-market organization.
Summary Generated by Built In
About Zip

Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.
The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.
Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.

The Role

We're looking for a Commercial Account Executive/Account Management Manager to join our team! Your scope will include hiring and developing quota-carrying AEs and AMs who deepen customer relationships, drive strategic expansion, and protect retention at scale.

This is a hands-on leadership role in a fast-moving segment. Our AEs and AMs are trusted advisors, product champions, and revenue drivers. The leader who runs them needs to be just as comfortable coaching a deal in real time as diagnosing a pipeline gap in the data. You'll shape the team, sharpen the process, and own a number.

What You’ll Do:
  • Hire, lead, and mentor a high-performing Account Executive and Account Management team to exceed goals

  • Own forecasting and pipeline health for the segment, and work directly in Salesforce and our data tools rather than waiting on reporting.

  • Coach qualification discipline (COTM) and diagnose where deals stall - pipeline gaps versus execution gaps - so the team fixes the right problem.

  • Drive multi-threaded deals and expansion across procurement, finance, and legal, anchored by executive sponsorship and structured account planning.

  • Roll up your sleeves: participate in customer conversations, model strong discovery, and coach deal strategy in real time.

  • Design and optimize processes, KPIs, and incentives to improve AE/AM efficiency and performance at scale.

  • Act as a strong voice of the customer: advocate internally to align Zip’s roadmap with customer needs.

  • Partner cross-functionally with Sales, CS, Product, and Marketing to drive upsell and cross-sell motions in a customer-first way.

  • Help scale a core GTM function as Zip enters its next phase of growth.

What You’ll Bring
  • 2+ years of experience leading Account Management or Sales teams with proven success hitting revenue targets.

  • A track record of managing high-volume customer portfolios with both velocity and quality.

  • Operational rigor: qualification frameworks, pipeline diagnostics, account-planning cadence, and comfort working hands-on in the data.

  • Experience selling into procurement, finance, accounting, IT, or legal: you understand the buyer.

  • Experience in fast-growth SaaS, with comfort navigating ambiguity and moving quickly.

  • A real passion for developing early-career sellers.

Nice to Haves
  • Experience selling into procurement, finance, accounting, IT, or legal.

  • Familiarity with Salesforce, Gong, Notion, Claude, and other modern sales tools.

Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

  • 📈 Start-up equity

  • 🦷 Health, vision & dental coverage

  • Commuter benefit

  • 🌴 Flexible PTO

  • 💻 Apple equipment plus home office stipend

  • 5% Employer Pension Contribution

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Skills Required

  • 2+ years of experience leading Account Management or Sales teams
  • Proven success hitting revenue targets
  • Experience managing high-volume customer portfolios with velocity and quality
  • Experience with qualification frameworks, pipeline diagnostics, account-planning cadence, and hands-on data analysis
  • Experience selling into procurement, finance, accounting, IT, or legal
  • Experience in fast-growth SaaS
  • Experience developing early-career sellers
  • Familiarity with Salesforce, Gong, Notion, Claude, and other modern sales tools

Zip Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zip and has not been reviewed or approved by Zip.

  • Equity Value & Accessibility Feedback suggests equity is broadly offered, increasing access to ownership across roles. This builds perceived long‑term value alongside cash compensation.
  • Healthcare Strength Comprehensive medical, dental, and vision coverage is consistently highlighted as part of the package. Wellness resources, stipends, and mental‑health days further strengthen healthcare support.
  • Leave & Time Off Breadth Flexible or unlimited PTO, paid holidays, and sick days are emphasized. Parental leave and additional family‑related leaves expand time‑off options beyond industry basics.

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The Company
HQ: San Francisco, CA
550 Employees
Year Founded: 2020

What We Do

Zip is the world’s leading intake-to-procure solution. Providing a single platform for any employee to initiate a purchase or vendor request, Zip helps businesses gain clear and timely visibility across all purchases, while dramatically improving the employee experience. The platform’s no-code configuration and intelligent workflows integrated across disparate systems enable businesses to automatically route requests for faster approval across finance, legal, procurement, IT, security and other teams. Leading enterprises and high-growth startups like Databricks, Canva, Airtable, Webflow and over 100 others use Zip to streamline their procurement processes while delighting their business users.

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