Commercial Relationship Officer

Posted 3 Days Ago
Be an Early Applicant
72916, Fort Smith, AR, USA
In-Office
Mid level
Payments • Professional Services • Financial Services
The Role
Manage and grow commercial loan and bank product business, analyze loan requests, develop proposals, oversee a portfolio of small-to-medium loans, ensure regulatory compliance, coordinate loan origination/closing, and build community relationships to generate new business.
Summary Generated by Built In

Position Purpose:

Responsible for business development and growth of commercial loan and bank products, plus management of a loan portfolio comprised of small to medium size loans.


Job Duties and Responsibilities:

  • Build relationships while interviewing loan applicants to gather information concerning their needs, desires, abilities, and earnings to determine whether a loan may be an acceptable risk.
  • Develop and manage commercial and consumer loan portfolios including maturing loans, past due loans, exceptions and deposits.
  • Make decisions on loans and terms if within own lending limits or make recommendations to the Executive Loan Committee when necessary.
  • Analyze loan requests and develop written proposals to the Executive Loan Committee.
  • Ensure timely delivery of technically accurate spread sheets, loan monitoring activities, and annual exposure reviews to facilitate a sound credit portfolio.
  • Manage maturing loans, past dues, exceptions, and deposits of the portfolio.
  • Coordinate the origination and closing of loan requests.
  • Ensure compliance to government regulations and bank policies.
  • Network in the community to develop relationships and create new business opportunities including commercial and consumer loans, real estate loans, deposit products, investment products and treasury management products.
  • Direct and assist support staff, as needed.
  • Represent Firstar Bank in various civic and community functions to further enhance its image and develop or promote additional business/consumer relationships.
  • Project a positive and helpful image to all customers of the bank.
  • Complete annual training as required.
  • Participate in bank/community activities.
  • Other duties as assigned.
Qualifications

Skills and Abilities Required:

  • Thorough understanding of commercial lending principles and practices as well as knowledge of government and compliance regulations.
  • Advanced financial analysis skills, strong negotiation and sales skills.
  • In-depth knowledge of credit analysis.
  • Well-organized and good time management skills.
  • Ability to build professional relationships with coworkers and customers.
  • Excellent written, verbal, and presentation skills.
  • Strong sense of initiative; self-motivated; work well without close supervision.
  • Interpersonal skills with all levels of the organization to include coaching and management.
  • Strong computer skills; proficient in Microsoft Word, Excel and Outlook.

Experience and Education Requirements:

  • Minimum three (3) years of portfolio management experience.
  • Bachelor’s Degree or equivalent of five (5) years of work experience.

Physical Requirements:

  • Typically requires sitting for long periods of time with frequent keyboard/mouse usage and intermittent stooping, bending and walking.
  • May occasionally lift up to 25 pounds which may include the need for independent mobility:  bend, reach, or kneel.
  • Visual and auditory skills are required.

Performance Standards:

  • Accuracy: Completeness of documents prepared.
  • Responsiveness: Timeliness of completion of documents and responding to requests for information.
  • Relationships: Ability to work well with others.
  • Guidance: Ability to provide guidance by answering questions and training others.

Firstar Bank is proud to be an Equal Opportunity Employer: EEO/M/F/Disabled/Vets


Skills Required

  • Minimum three (3) years of portfolio management experience
  • Bachelor's degree or equivalent of five (5) years of work experience
  • Thorough understanding of commercial lending principles, practices, and regulatory compliance
  • Advanced financial analysis skills and in-depth knowledge of credit analysis
  • Strong negotiation and sales skills
  • Well-organized with good time management skills
  • Ability to build professional relationships with coworkers and customers
  • Excellent written, verbal, and presentation skills
  • Self-motivated, strong initiative, able to work without close supervision
  • Interpersonal skills across organizational levels, including coaching and management
  • Proficient computer skills, including Microsoft Word, Excel, and Outlook
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The Company
200 Employees
Year Founded: 2001

What We Do

Firstar Bank is a locally-managed community commercial bank (founded 2001) with roughly 200 employees and multiple branches across Oklahoma and Arkansas. The bank provides personal and business banking, mortgage lending, commercial loans, treasury management (ACH/payments) and digital banking solutions, focusing on local relationships and tailored financial services for individuals and small-to-medium businesses.

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