Commercial Project Manager III - Client Services

Work Schedule

Environmental Conditions

Job Description

Make an impact on global health
At Thermo Fisher Scientific, you’ll do meaningful work that makes a difference. Join a high-performing team dedicated to enabling our customers to make the world healthier, cleaner, and safer. Within our Clinical Trials Division, you’ll play a critical role in delivering complex, client-facing programs that support drug development and patient outcomes worldwide.

We are seeking a Client Services Commercial Project Manager III with strong clinical trials experience to lead end-to-end delivery of complex clinical study programs. This role requires a client-facing leader with proven experience managing global or multi-site clinical trials, ensuring alignment across cross-functional teams, and driving projects from study start-up through close-out.

You will serve as the primary client contact, providing strategic oversight, operational execution, and financial accountability while ensuring compliance with regulatory and quality standards.

• Lead and manage full lifecycle clinical trial projects (start-up, conduct, close-out) for pharmaceutical/biotech clients
• Act as the primary client-facing point of contact, building strong, consultative relationships
• Drive study timelines, deliverables, and budgets while ensuring adherence to GCP, FDA, and ICH guidelines
• Oversee cross-functional teams (clinical operations, labs, data management, supply chain, etc.) in a matrix environment
• Proactively identify risks, develop mitigation strategies, and escalate issues appropriately
• Manage project scope, change orders, and financials, including forecasting, revenue recognition, and margin performance
• Ensure high-quality deliverables and compliance with internal SOPs and regulatory requirements
• Lead client meetings, provide status updates, and present project performance metrics
• Support continuous improvement initiatives and implement lessons learned across studies

Required Qualifications

• High school diploma or GED required
• Bachelor’s degree preferred (Life Sciences or Project Management preferred; e.g., Biology, Chemistry, Clinical Research, or related field)
• Clinical trials experience
• 3+ years of project management experience supporting clinical studies
• Demonstrated experience managing global or multi-site clinical trials with budgets of $500K+
• Strong working knowledge of:
  • GCP, FDA, ICH guidelines
  • Clinical trial processes (Phase I–IV)
  • Study start-up, site management, and close-out activities
• Proven ability to manage cross-functional teams

Preferred Qualifications

• PMP certification or equivalent strongly preferred
• Experience in a central lab, biomarker, or clinical services environment
• Prior experience in a client-facing or sponsor-facing role
• Advanced proficiency with project management tools (e.g., MS Project, Smartsheet)

Key Skills & Competencies

• Strong stakeholder management and executive communication skills
• Ability to manage multiple complex projects in a fast-paced, regulated environment
• Demonstrated financial acumen (budgeting, forecasting, revenue tracking)
• Excellent problem-solving and risk management capabilities
• Detail-oriented with strong organizational skills
• Ability to influence and drive alignment in a matrixed global organization

Work Location Requirement

This position requires on-site presence 3–4 days per week at:
4650 New Design Road, Frederick, MD

This role is not a general project management position—it requires:

• Direct, hands-on clinical trials delivery experience
• Strong knowledge of regulatory frameworks and study execution
• Ability to manage client relationships in a CRO or clinical services setting

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards