Commercial PMO Intern

Posted Yesterday
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Internship
eCommerce • Fashion • Retail • Software
Be You. Be Limitless.
The Role
Supports PMO governance and cross-functional strategy execution by maintaining project plans, dashboards, timelines, risks, issues, and reporting. The intern follows up on action items, prepares business reviews, conducts research and analysis, standardizes PMO templates, supports workshops and trainings, and helps improve delivery processes. The role offers exposure to OKRs, KPIs, portfolio planning, stakeholder management, and executive communications in a fast-paced e-commerce environment.
Summary Generated by Built In

The Strategy Office–PMO Intern will support portfolio governance, cross-functional program execution, and executive reporting. You’ll help track OKRs and strategic initiatives, maintain project plans and risks/issues logs, prepare business reviews, and drive process improvements for delivery excellence. This role is ideal for an analytically minded self-starter interested in strategy execution, PMO operations, and stakeholder management in a fast-paced e-commerce environment
What You’ll Do

  • Update project plans, follow up on action items, and manage communication with stakeholders from other departments.
  • Assist in project delivery operations 
  • Maintain initiative dashboards, timelines, and trackers
  • Provide insights and analysis for reportings 
  • Help standardize PMO templates (charters, status packs, checklist) 
  • Research and ad-hoc analysis
  • Conduct quick dives on best practices, benchmarks, and business cases for new initiatives.
  • Support internal workshops, trainings and quarterly reviews.

What You’ll Learn

  • How strategy becomes execution in a multi-country, multi-squad e-commerce organization 
  • Practical PMO methods: governance, risk/issue management, delivery cadences, and exec-ready communications.
  • Hands-on experience with KPIs/OKRs, portfolio planning, and cross-functional stakeholder management 

REQUIREMENTS:

  • Currently pursuing a Bachelor’s in Business, Economics, Engineering, Data/Analytics, or related field.
  • Strong problem-solving, organization, and follow-through; able to manage multiple workstreams.
  • Excellent communication: can distill complex updates into crisp narratives and visuals.
  • Solid proficiency in Google Workspace or Microsoft Office (Sheets/Excel, Slides/PowerPoint).
  • Comfortable working with data (pivot tables, charts)
  • Curiosity and initiative to thrive in an agile, fast-paced environment


The ZALORA Story

ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, the Philippines, and Hong Kong enjoying over 50 million visits per month.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.


Consent Disclaimer

By submitting your application for this role, you consent to ZALORA collecting, using and processing through and in ZALORA’s systems all personal data included in or provided in relation to your application. The purposes for such collection, use and/or processing shall be for conducting of ZALORA’s recruitment requirements for the present role, and identifying and evaluating other roles and career opportunities within ZALORA which you might be a good fit for.

 

Skills Required

  • Currently pursuing a Bachelor's degree in Business, Economics, Engineering, Data or Analytics, or a related field
  • Strong problem-solving, organizational, and follow-through skills
  • Ability to manage multiple workstreams
  • Excellent communication skills, including distilling complex updates into concise narratives and visuals
  • Proficiency with Google Workspace or Microsoft Office, including Sheets or Excel and Slides or PowerPoint
  • Comfort working with data, including pivot tables and charts
  • Curiosity and initiative in an agile, fast-paced environment
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The Company
HQ: Singapore
2,630 Employees
Year Founded: 2012

What We Do

ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million monthly visits. With an extensive collection of top international and local brands, ZALORA is a curated platform, featuring all the things shoppers love in one place. Customers can discover authentic products from over 3000 brands across categories, from apparel, shoes, accessories, beauty, pre-loved, and lifestyle, including essentials and home & living products. As a customer-first brand, ZALORA is powered by a team of committed innovators, providing a seamless shopping experience across mobile, tablet, and desktop. With a broad network of logistical service, ZALORA is known for speedy and reliable deliveries, as well as offering multiple payment methods, including cash-on-delivery across its markets. ZALORA provides up to 30-day free returns and free delivery after a certain spend. ZALORA continues to delight shoppers with their unlimited next-day delivery subscription, ZNow, and give customers more value with ZALORA’s signature Cashback programme. ZALORA also made it easier for shoppers to buy products based on their style inspiration with ZALORA’s visual search function, Complete the Look and Get the Look feature! ZALORA prides itself to be an industry enabler through innovations like our data analytics platform, TRENDER, that provides brand partners valuable insights and 1SS (One-stock solution) a modular multi-channel e-commerce fulfillment service, allowing brand partners to consolidate their stocks in ZALORA’s e-fulfillment centres. Putting the customers and brand partners at the centre of our innovation, ZALORA is the online destination that connects everyone to the limitless world of e-commerce.

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