Commercial Operations Sr. Manager

At Bloom Energy, our vision for a world powered by clean, reliable, and affordable energy is more than just a dream—we’re making it reality.

For over two decades, we’ve been at the forefront of the global energy transition, pioneering solutions that empower critical industries to thrive in a rapidly digitizing, energy-intensive world. From revolutionizing power for AI-driven data centers to ensuring resilience for hospitals, electric grids, manufacturing facilities, and utilities, our solid oxide fuel cell (SOFC) and solid oxide electrolyzer (SOEC) technologies are redefining what’s possible by delivering energy abundance for all. With more than 30,000 fuel cell modules deployed worldwide, we are the trusted partner for Fortune 100 companies and innovators alike. Our cutting-edge solutions enable unparalleled “time-to-power” capabilities, reliability, and sustainability, ensuring our customers remain ahead in a world where soaring energy demand and intensifying energy scarcity are rapidly becoming the new norm.

At Bloom, we thrive on collaboration, bold thinking, and relentless innovation. We believe that, together, we can create a brighter, more sustainable future while tackling the most pressing challenges of the 21st century.

We are looking for a Senior Manager, Commercial Operations to join our team in one of today’s most exciting technologies.  This role will report to Vice President, Sales and based in San Jose, CA.  This is a fully on-site, in office role.

As a Commercial Ops Sr. Manager at Bloom Energy, you will serve as a critical bridge between cross-functional teams to ensure streamlined proposal development, efficient RFP management, and implementation of robust contracting processes. You will be responsible for proposal creation, working with a range of teams including application engineering, operations, and structured finance to build robust project plans and pricing. You will also be responsible for contract negotiations, working closely with the Sales Account Executive, Legal and the technical teams This role is essential in maintaining our operational excellence and supporting our team’s growth and success, primarily in North America.

Key Responsibilities:

Contract standardization & management

• Manage and maintain standard contract template: ensure current business, legal and compliance requirements in collaboration with the structured finance and legal team
• Customer detail validation: Ensure customer details (legal entity, contact info) are accurate and ensure alignment with contract terms, including pricing, terms and conditions
• Tailor contracts based on client requirements, including scope of work, service levels and deliverables

Contract creation & negotiation

• Prepare and integrate negotiated terms by the sales and legal team to the customer contract
• Ensure contract reviews through the internal approval workflow, facilitating reviews with internal stakeholders, including legal, finance and ELT

Proposal preparation & customization

• Develop tailored proposals in collaboration with the sales, engineering, pricing/structure finance and legal teams
• Customize proposals based on customer requirements and project plans, with specific Bloom solutions
• Ensure quality of formatting for customer executive level presentation, including graphics, charts, structured layouts
• Work with the structured finance team to develop pricing structure and payment terms that are aligned to customer requirements and PnL structure

Proposal review & submission

• Ensure proposal is reviewed across all functions and obtain approvals from all stakeholders (legal, engineering, finance)
• Manage Salesforce approval documentation. Get approval from the Bloom ELT before finalization
• Ensure timely delivery of the proposal by the responsible Account Executive or Bloom leadership
• Communicate acknowledgement of submission and track customer feedback or clarification

Cross-functional Team Coordination

• Facilitate seamless communication and workflow between sales, application engineering, structured finance, and leadership teams
• Manage project timelines, track interdepartmental deliverables, and proactively identify and resolve potential bottlenecks
• Organize and lead cross-functional meetings to ensure alignment on proposal strategies, pricing, and customer engagement approaches

Operational Process Optimization

• Continuously review and refine sales operations processes to enhance efficiency and effectiveness
• Develop and implement best practices for proposal creation, RFP response, and cross-functional collaboration
• Act as a subject matter expert on sales operations tools, methodologies, and industry benchmarks

Qualifications:

• Experience: 8+ years of experience in sales operations, preferably in energy or technology solutions.  
• Technical Expertise: Strong knowledge of alternative energy solutions, especially fuel cell technology, microgrids, and renewable integration for behind-the meter applications and large-scale facilities.
• Sales Operations: Proven track record of supporting complex sales cycles and managing cross-functional teams
• Education: Bachelor’s degree in Engineering, Business, Energy Management, or related field; MBA or advanced technical degrees are a plus.
• Travel: Frequent domestic or international travel could be required

Core Competencies:

• Organizational and project management skills: Ability to juggle multiple complex projects simultaneously, creating structured workflows that ensure timely and precise execution of critical sales support tasks.
• Excellent written and verbal communication skills: Communicates complex technical and commercial information with clarity, precision, and persuasiveness, bridging communication gaps between technical, sales, and finance teams.
• Analytical & Financial Acumen: Ability to develop business cases, calculate ROI, and conduct cost-benefit analyses to demonstrate value for potential clients.
• Ability to work effectively in a fast-paced, dynamic environment: Demonstrates resilience and adaptability, maintaining high performance and composure while rapidly shifting priorities and navigating the ever-changing landscape of energy landscape.

Compensation & Benefits:

• Competitive base salary with performance-based commissions based on sales team performance.
• Comprehensive benefits package including health, dental, vision, retirement plans, and professional development opportunities.

This role at Bloom Energy is ideal for an experience sales operations professional with a passion for advancing sustainable energy solutions and helping commercial and industrial customers meet their critical needs for reliable and efficient power.

Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants, will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.

Bloom Energy is committed to fair and equitable compensation practices. The total compensation for this position includes standard company benefits and is based on various factors including, but not limited to, relevant skills and experience.