Role: Commercial Operations Partner
Location: Taguig City, Metro Manila
Work Setup: Hybrid (3 days onsite per week)
Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group.
We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards a safer future.
We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference, and we want you to join in our mission, to make the world safer and more secure.
Take a look at our website here to learn more about why we’re one of the leading global Cyber Security and Risk Mitigation business… https://www.nccgroup.com/uk/
The Opportunity:
The Commercial Operations Partner is responsible for leading local teams while serving as a strategic partner for global Commercial Operations. This role combines core people management with global process stewardship, continuous improvement, and talent integration to ensure operational excellence and cultural alignment across regions.
Key Accountabilities:
Process & Operational Excellence:
Global Process Steward: Own a specific global process and deliver management update reports (e.g., cadence update).
Collaborate and produce a monthly Commercial Operations management team updates, including actions, status update, risk, and actions required, in collaboration with the global commercial operations management team.
Continuous Improvement Lead: Identify and champion global process improvements.
Knowledge Management Hub: Maintain global documentation repositories.
Local People Management:
Manage daily operations, attendance, and adherence to site policies.
Conduct regular 1:1s and team meetings.
Assist in facilitating performance reviews by providing input to global leaders.
Implement global training locally and identify skill gaps.
Ensure local adoption of global missions, values, and initiatives.
Requirements:
Strong understanding of commercial operations processes.
Excellent communication and stakeholder management skills.
Ability to drive process improvements and manage changes.
Proficiency in knowledge management tools (e.g. Confluence, SharePoint, PowerPoint).
Certification in Strategic Management, Project and Risk Management or similar.
Proven understanding of CRM systems (e.g. Salesforce).
Behaviours:
Client-Focused
Collaborates as ‘One NCC’
Adds Value
Enables and Empowers
Personal Responsibility
Communicates Openly and Respectfully
Open Mindset
About NCC Group
The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we have now have offices in North America, Canada, Europe, and Asia- Pacific
We are passionate about helping our customers to protect their brand, value and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business.
Our values and code of ethics are at the heart of how we operate – we work together, we are brilliantly creative and we embrace difference. We treat everyone and everything with equal respect.
We want to create an environment where all colleagues feel psychologically, emotionally and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best.
About your application
We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.
If you do not want us to retain your details, please email [email protected]. All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.
Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process.
Top Skills
What We Do
We assess, develop and manage cyber threats across our increasingly connected society. We advise global technology, manufacturers, financial institutions, critical national infrastructure providers, retailers and governments on the best way to keep businesses, software and personal data safe.
With our knowledge, experience and global footprint, we are best placed to help businesses identify, assess, mitigate & respond to the risks they face.
We are passionate about making the Internet safer and revolutionising the way in which organisations think about cyber security.
Headquartered in Manchester, UK, with over 35 offices across the world, NCC Group employs more than 2,000 people and is a trusted advisor to 15,000 clients worldwide
