Commercial Operations Manager

| USA | Remote
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ID5 enables addressable and measurable advertising to support the growth of the digital economy and provide free and safe access to content and services. Technical changes, signal loss, and increasingly more stringent data protection regulations require new, advanced technologies that enable audience addressability while respecting people’s privacy preferences.

ID5 has risen to this challenge and developed solutions that support publishers’ and marketers’ need for better addressability. Its laser focus on Identity sets it apart from competitive solutions and enables the company to offer the most advanced and sophisticated identity services to over 100,000 media properties, and hundreds of technology platforms and advertisers, making it the most adopted identity solution in the market.


Role Overview

The Commercial Operation Manager is responsible for optimizing the success of ID5’s Commercial team from lead generation to deal closure, ensuring efficiency and effectiveness at each stage. They will work with Sales, Publisher and Partnership teams to ensure they have the proper resources to move ID5’s commercial goals forward while representing the needs of the Commercial team in cross functional projects across the organization. They will also support company leadership, analyzing company CRM data to recognize and communicate trends that impact achievement of company revenue and growth objectives.

Reporting to:

Chief Commercial Officer

Key Responsibilities

  • Manage and maintain ID5 Commercial CRM systems and processes 
  • Work with Commercial teams to ensure accurate documentation of accounts and deals
  • Develop, update and communicate performance metrics weekly, monthly and quarterly
  • Support sales related reporting and analysis needs expressed across the organization
  • Assist in forecasting, goal development and territory planning 
  • Represent the Commercial team’s interests and needs across the organization, including working closely with Finance, Legal, Product and Global Services 

Key Requirements

  • 5+ years of experience in SaaS based Sales/Rev Operations at a company
  • Ability to function as CRM administrator in addition to Commercial Operations analyst
  • Excellent at G-Suite, particularly Sheets for number crunching and graph generation
  • Experience as a cross team collaborator, project manager and situational leader
  • Experience interacting and supporting senior leadership pulling and designing reports that explain performance, forecasts and overall sales trends
  • Ability to travel up to 4 times per year, including internationally for company offsites

Preferred: Experienced with Zoho CRM, Hubspot and Zoominfo

    • Experience working with global customers and currencies

What we offer to our talent

  • Remote-first working policy
  • A competitive compensation package, including stock options in ID5
  • WeWork membership and option to work from different WeWork locations
  • Regular offsites to enjoy face-to-face time and to bond further with your colleagues
  • A dynamic environment that offers room for growth and development to all employees
  • A friendly, international, and multicultural team
  • We are proud to be an equal opportunity employer. We celebrate diversity and are passionate about creating an inclusive environment in which all employees can thrive


More about ID5

Launched in September 2017, ID5 currently employs 50 people and works with premium publishers, ad tech platforms, and advertisers globally. Built to improve addressability across all digital advertising environments, ID5 has rapidly established itself as the most adopted identity solution in the market, prevailing over larger and more established companies thanks to its unique position and focus on providing the best identification and data protection technology.


The company is backed by financial and strategic industry investors who believe in ID5’s vision and plan. This investment has allowed ID5 to expand the business, increase its footprint globally, and hire the best talent to support its ambitious growth plans.


Recognized as one of the most outstanding employers by Digiday’s WorkLife Awards 2023, ID5 is a remote-first company, allowing employees to work from different locations and time zones indefinitely. We equip our team with all the tools needed to perform their work remotely, and we ensure people bond and stay connected thanks to regular all-hands meetings, communication tools such as Slack and Zoom, and by organizing regular offsites around the world. We also offer WeWork membership for those who prefer not to work from home, and allow individuals to move across different WeWork locations. More details about our remote-first organization here:https://www.linkedin.com/posts/mathieuroche_team-remotework-remoteworklife-activity- 6927642580742504449-KbhL

More Information on ID5
ID5 operates in the AdTech industry. The company is located in New York City, NY. ID5 was founded in 2017. It has 45 total employees. To see all 3 open jobs at ID5, click here.
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