Commercial Operations Manager I

Sorry, this job was removed at 04:31 a.m. (CST) on Friday, Jun 13, 2025
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Baltimore, MD, USA
In-Office
94K-156K Annually
Fintech
The Role

Overview:

Manage assigned department by overseeing a staff of employees including supervisors and / or operations managers ensuring operational efficiency and targeted results are met. Provide operational, technical and functional expertise in work policies and procedures.

Primary Responsibilities:

  • Responsible for the planning, leadership, innovative problem resolution, analysis and reporting for assigned department/division overseeing a staff of employees including supervisors and / or operations managers
  • Responsible for the approval of new methods and procedures to make daily operations more efficient. Approve recommendations for department/division policy changes and creation of new department/division policy and procedures.  Consult and communicate with operations staff.
  • Plan and implement new methods and procedures to make daily operations more efficient. Implement recommendations for department policy changes and creates new unit policy and procedures. Consults and communicates with operations staff.
  • Contribute to strategic planning and short-term initiatives. Responsible for department contingency planning and regulatory compliance.
  • Responsible for the development and review of project initiatives. Act as project lead for division/bank- wide projects
  • Responsible and accountable for the budget process and is financially accountable for department/unit.
  • Act in a liaison capacity with other departments. Build and maintain relationships with outside vendors. Participate in negotiations with outside vendors.
  • Exercise usual authority of manager concerning staffing, performance appraisals, promotions, salary recommendations and terminations. Oversee training and development of direct reports.

Education and Experience Required:

Bachelor’s degree and a minimum of 3 year relevant experience,
OR lieu of a degree,
A combined minimum of 7 years higher education and/or work experience including 3 years relevant experience
5 years supervisory/operations experience

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $93,614.36 - $156,023.93 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

LocationBaltimore, Maryland, United States of America

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The Company
Baltimore, MD
21,590 Employees
Year Founded: 1856

What We Do

M&T Bank is a multi-state community-focused bank serving New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, D.C. Founded in 1856, the company provides banking, investment, insurance and mortgage financial services to more than 3.6 million consumer, business and government clients.

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