Location: Diegem, Belgium – hybrid
About the role
We are currently looking for a Commercial Operations Analyst to support the Central accounts management team with the back-office work related to tenders, profitability, price models, revisions and all other business analytics. The role also supports the wider Finance and Commercial team in setting the budget and corporate plan.
KEY RESPONSIBILITIES:
Support the Key accounts team with the monthly volume forecast process and the validation of the forecasted volumes numbers, through the roll out of our CRM and S&OP tools
Work with the Sales team to ensure each of their customers has an account plan, articulating clearly and sensibly the plan of action to maximise profitability. This will be done by gathering information from the sales manager to build a path to profit plan, or support them in putting a plan together and will be linked to the tender activity
Support all tender activity, specifically the analysis of the tender to ensure information is available for updating the CRM, coordination of the regional price submissions, and the creation of the impact analysis for CTC
Maintain the integrity of the Contracts Database and ensure metadata is up to date and accessible
Create an overview (impact analysis) of the multi-regional submissions of prices to summarise the offer we will make to the Customer including the margins we are aiming for; how much volume will be protected and how much volume we are targeting to win
Use market indices and contractual information to execute, on time, the price adjustments for our Central accounts
On a monthly basis, support the Finance team in creating a view on how our prices will evolve considering the paper market variations
Support the Sales team in analysing or fixing particular problematics as and when required. (i.e. Price indexation simulation, Customers’ Master data clean-up).
Support the account managers in building their three years accounts plans.
About You
Bachelor’s degree required, preferably in Finance, or equivalent experience
Excellent analytical skills using Excel are a must; Power BI would also be advantageous
Six Sigma, project management training / certification preferred
Ability to work under pressure within a fast-paced environment
Ability to work independently and as a part of a team
Strong communication skills
Fluent in English, written and spoken.
Top Skills
What We Do
DS Smith provides innovative packaging solutions, paper products and recycling services with a commitment to sustainability and a circular economy.
Our core purpose is to Redefine Packaging for a Changing World, and our expert teams work closely with like-minded partners to incorporate renewable resources for products that minimize our environmental impact, reduce complexity and increase profitability through supply chain optimization
