Commercial Manager - Europe

Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 10 million people can receive the best care and feel better, faster.

Role Overview

Lyra Health are recruiting a Commercial Manager to assist with strategic, financial and business development for our European entities. Reporting to the Regional Market Development Manager (Europe), you will play a key role in supporting the company’s period of growth and change and be a role model for the expected behaviours and attitudes.

Key Responsibilities

Strategic Planning & Execution

· Develop and implement a comprehensive commercial strategy to drive growth across European markets.

· Identify new business opportunities and market trends to expand the company's presence in

the region.

· Collaborate with cross-functional teams to ensure alignment with global business objectives.

Financial Management

· Develop and manage the regional budget, including revenue forecasting, expense control, and

profitability analysis.

· Monitor key financial metrics and KPIs to ensure the region meets or exceeds financial targets.

· Provide regular reports and analysis to senior management on commercial performance.

Team Leadership & Development

· Supervise and lead a team of Account Managers and Business Development Managers located

across Europe.

· Mentor and develop the team to ensure high performance and continuous professional growth.

· Set clear performance goals and conduct regular performance reviews to drive accountability

and results.

· Foster a culture of collaboration, innovation, and continuous improvement within the team.

Market Analysis & Business Development

· Conduct market research and analysis to identify growth opportunities and competitive threats.

· Lead the development of new business initiatives, including product launches and market entry strategies.

About you

· Exceptional negotiation, communication, and interpersonal skills.

· Proficient in financial analysis, budgeting, and forecasting.

· Proven track record of driving revenue growth and managing commercial operations.

· Ability to travel within Europe when required

· Fluent in English, knowledge of additional European languages is a plus, with a strong preference for Hungarian

· Organised, ability to plan and prioritises workload effectively.

· Continuous improvement mind-set – looking at opportunities to innovate & improve.

· Honest, loyal, and full of integrity.

· Takes ownership and is a pragmatic problem solver.

· Ability to ensure accuracy of data and maintain confidentiality, with high attention to detail.

· Excellent verbal and written communication.

· Ability to follow procedures accurately and record actions taken at all stages.

· Is passionate, enthusiastic, and excited about the opportunity, recognising where they can add value.

· Ability to work as part of a team and accept change readily.

· Ability to work without close supervision whilst ensuring key issues are escalated as appropriate.

· Flexible and adaptable to a fast-paced environment.

· Ability to work to deadlines and under pressure.

· Will have strong use of English language and at least one other European language skill.

Experience

· Minimum of 5 years of experience in a commercial management role, across European markets

Why Lyra?

· 28 days holidays plus bank holidays per year

· Private medical insurance

· Discretionary bonus scheme

· Group life assurance - up to 10x annual salary

· Critical health insurance - 2x Annual salary lump sum paid out, in accordance to illness.

· Access to 24/7 Employee Assistance Programme

· Accredited Living Wage Employer

Lyra is a proud Equal Opportunities Employer and are committed to creating an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sex orientation, gender identity, national origin, age or disability.