Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking a Commercial Lines Technical Assistant to join our growing team in West Palm Beach, FL!
The Commercial Lines Technical Assistant is responsible for supporting the team’s accounts to provide prompt, accurate and courteous service to customers, sales representatives, and insurance companies regarding the team’s accounts. Assist the team in the completion of service functions.
How You Will Contribute:
Receive, review and process incoming mail daily, reassign to Account Manager if their attention is required
Process various transactions within customer files as provided by team members.
Perform various rating calculations and quotations as requested.
Prepare certificates, evidence of property insurance, and schedules of insurance as requested.
Follow up on customer file suspense according to agency guidelines.
Assemble and distribute various transactions as requested.
Participate in the on-going account development program established by the agency.
Assist in training other employees as requested by Team Director or Team Coordinator.
Understand the role of automation in our agency and maximize utilization of its' capability for customer service, additional coverage sales, marketing and underwriting activities.
Maintain licensing and/or educational requirements as well as continue their Professional Development.
Perform the job function of Customer Service Representative when accounts are not being serviced due to illness
Perform Other Duties as Assigned
Licenses and Certifications:
State of Florida 2-20 or 4-40 Insurance License
Skills & Experience to Be Successful:
High School or equivalent required.
Bachelor’s Degree preferred.
Two years’ experience in Commercial Lines Insurance
Proficient in Excel and Word (Required).
Knowledge of AMS – Applied Systems preferred, but not required
Excellent organizational and time management skills
Ability to manage deadlines, multi-task and manage interruptions
Ability to type a minimum of 50 words per minute
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
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What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals.
Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions.
Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®.
Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play.
With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
