Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking a Commercial Lines Technical Assistant to join our growing team.
The Commercial Lines Technical Assistant works in tandem with the Account Managers in order to provide quality service to our clients in a timely manner in order to meet our retention goals.
How You Will Contribute:
- Issue certificates of insurance and evidence of property forms consistent with the coverage’s provided by their policies and as authorized by the insurance carriers.
- Assist with the processing of mail, incoming and outgoing, including but not limited to policy change requests, requests for information from clients and insurance carriers and requests for information by clients and insurance carriers.
- Prepare renewal packets for Producers 150 days prior to expiration (if applicable).
- Request budgets from municipal insured 150 days prior to expiration (if applicable).
- Send schedules and supplemental applications to insure for completion 150 days prior to expiration as directed by Account Manager.
- Prepare renewal proposals for Account Managers as needed.
- Print electronic policies for clients and / or put on disk.
- Prepare policy delivery notebooks.
- Assist Account Manager with processing / invoicing of endorsements and / or policies.
- Update computer system as needed when processing renewals and / or endorsement requests.
- Issue auto ID cards at renewal and when vehicle changes are made.
- Profiling / scanning of all paper and electronic documents as needed for Commercial Lines.
- Follow up with carriers on pending endorsement requests and policies.
- Pursue other education as required by the State of Pennsylvania to be compliant with licensing laws.
- Provide direct client support in the absence of the Account Manager (if licensed).
Licenses & Certifications:
- Obtain Pennsylvania Insurance License within two years.
Skills & Experience to be Successful:
- Education – High School diploma or equivalent.
- Ability to type at least 40 WPM.
- Knowledge of Word and Excel.
- Ability to learn the agency management system.
- Pleasant phone manner.
- Ability to work in a fast-paced environment.
Pay Range
$21.00 - $25.00 HourlyThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Skills Required
- High school diploma or equivalent
- Ability to type at least 40 words per minute
- Knowledge of Microsoft Word and Excel
- Ability to learn the agency management system
- Pleasant phone manner
- Ability to work in a fast-paced environment
- Obtain a Pennsylvania insurance license within two years
Brown & Brown Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brown & Brown Insurance and has not been reviewed or approved by Brown & Brown Insurance.
-
Healthcare Strength — Healthcare offerings are broad, spanning medical/Rx, dental, vision, life, disability, and added programs alongside Lyra access with up to eight no‑cost coaching or therapy sessions for teammates and covered dependents. Breadth extends to fertility/adoption solutions, second‑opinion services, diabetes care, and Medicare advocacy.
-
Retirement Support — The 401(k) program includes an employer match up to 4% (100% of the first 3% plus 50% of the next 2%) with immediate vesting. Savings support is positioned as a core element of the total‑rewards package.
-
Equity Value & Accessibility — An Employee Stock Purchase Plan is available, and the company emphasizes an ownership mindset with a large share of teammates as shareholders. This creates accessible equity participation alongside retirement savings.
Brown & Brown Insurance Insights
What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
