Commercial Lines Manager

Posted 3 Days Ago
Be an Early Applicant
Roseland, NJ, USA
In-Office
110K-135K Annually
Senior level
Insurance
The Role
Manage commercial client accounts as the primary point of contact, maintaining relationships, coordinating renewals, endorsements, and policy changes. Monitor sales performance, recommend improvements, and collaborate with marketing, product, operations, sales, and support teams. The role requires strong organization, negotiation, communication, analytical, presentation, and strategic planning skills, along with proficiency in Microsoft Office applications.
Summary Generated by Built In

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Manager to join our team. This position will report to our agency located in Roseland, NJ. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.
 
Responsibilities:

  • Manage day‑to‑day communication and maintain strong relationships.
  • Serve as the lead point of contact for all client account management matters
  • Monitor sales performance metrics and suggest improvements
  • Promote cross-functional collaboration with marketing, product, and operations to align client strategies
  • Oversee renewal coordination, endorsements, and policy changes for assigned accounts, ensuring compliance and service standards
  • Participate as a team member in a fast-paced, growing sales environment open to continuous improvement.


Qualifications:

  • High School degree required, college preferred
  • 5+ years in commercial account management or business development
  • Organizational and strategic planning skills.
  • Ability to collaborate across teams (sales, support, product)
  • Strong negotiation, communication, and presentation skills
  • Exceptional analytical and problem-solving abilities, with a focus on data-driven decision-making
  • Tech-savvy with excellent command of all Microsoft programs (Office, Word, and Excel)


Benefits: 

  • Company Paid Life Insurance, Long-Term and Short-Term Disability.
  • Medical, Dental, Vision and FSA/HSA plans.
  • 401(k) with company match.
  • Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
  • Generous PTO.
  • An awesome team of professionals!

Compensation:

  • $110,000-$135,000/yr.


The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.


#LI-DNP

Skills Required

  • High school degree
  • College education
  • 5+ years of experience in commercial account management or business development
  • Organizational and strategic planning skills
  • Ability to collaborate across sales, support, and product teams
  • Strong negotiation, communication, and presentation skills
  • Exceptional analytical and problem-solving abilities
  • Data-driven decision-making experience
  • Proficiency with Microsoft Office, Word, and Excel

Hilb Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hilb Group and has not been reviewed or approved by Hilb Group.

  • Strong & Reliable Incentives — Base pay and commission compare favorably to nearby agencies or prior employers in certain markets and roles.
  • Retirement Support — The 401(k) program is frequently praised, with the match described as good.
  • Wellbeing & Lifestyle Benefits — Work-from-home flexibility consistently stands out as a top perk and is often highlighted as part of the overall package.

Hilb Group Insights

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The Company
HQ: Richmond, VA
319 Employees
Year Founded: 2009

What We Do

Partners Together - Endless Possibilities Hilb Group provides the resources of a big insurance broker and the attentive, personal service of a small agency. Our people are our greatest strength. Our values of trust, passion, integrity and growth drive our actions to benefit every client. Managing Risk Your risk profile doesn’t matter – Hilb paints a very wide portrait. We have more than 30 industry specialties, which gives our clients and brokers a unique advantage. We form enduring partnerships to get the best results every time, and work with the top insurers to provide a huge range of high-quality choices, matched exactly to your needs. About Hilb Group Founded in 2009, Hilb Group is a Top 25 middle market independent insurance broker. Hilb Group offers expertise in property & casualty, employee benefits, and retirement services to business and individuals throughout the nation.

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