The Cross Family of Agencies welcomes you. We need your talent and expertise.
Commercial Lines Assistant role requires the ability to prioritize workload and attention to detail. Able to problem solve and communicate with account managers. Commitment to a high level of accuracy.
Responsibilities:
*Policy checking for accuracy on all renewal, endorsement, audit, cancellation transactions per Cross workflow procedures. Processing of policies includes verifying all underwriting information is as submitted, all coverage is as requested and bound, forms and exclusions are standard and as agreed upon, premiums are accurate. Identify discrepancies, communicate with account manager and producers.
*Prepare policies for delivery
*Manages workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities
*Invoice policy transaction premiums, updates and maintains agency management systems where necessary
*Understanding of technology as it pertains to day-to-day inter-office operations
*Perform other tasks or projects as needed/assigned
*Maintain a cordial and professional relationship with clients, co-workers, companies, vendors and other business contacts
The hourly rate for this role is $29 per hour. Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more.
Skills Required
- Ability to prioritize workload
- Attention to detail
- Problem-solving skills
- Communication with account managers
- Understanding of technology related to operations
What We Do
Cross Insurance is a family owned insurance agency with over 40 branches throughout the Northeast. Established at the kitchen table of Woodrow Cross in 1954, today we have become one of New England’s largest independent insurance intermediaries. In 2023 and 2024 we were named the 2nd Largest Insurance Broker in Massachusetts. Since our founding, we have successfully acquired over 150 operations, increasing our footprint on the Northeast. With over 1,100 employees and counting, our experienced team is ready to provide insurance options for you. - 27th Largest Broker of U. S. Business, Per Business Insurance report ’20 - 2nd Largest Insurance Broker in Massachusetts, per Boston Business Journal ’22, '23, and '24 - Official Insurance Broker of the New England Patriots, Gillette Stadium, the Boston Bruins, the Boston Red Sox, and New England Revolution Four generations later, Cross Insurance is still family owned and operated. Cross Insurance is headquartered in Bangor, Maine.
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