Commercial Lines Account Manager

Griffin Owens Insurance Group a Leavitt Group affiliate in Manassas, VA is looking to add new talent to their team.

Are you detail-oriented, service-driven, and passionate about helping people protect what matters most? Do you thrive in a fast-paced environment where relationships, accuracy, and follow-through matter every day?

Griffin Owens Insurance Group is looking for a bilingual Commercial Insurance Account Manager to join our team in Manassas, Virginia. In this role, you’ll support business clients —helping deliver clear communication, responsive service, and a positive client experience from start to finish.

You’ll work closely with Commercial Account Executives and agency leadership to support renewals, policy changes, billing questions, certificates, claims assistance, and day-to-day client needs. Every interaction is an opportunity to build trust and help clients feel confident in their coverage decisions.

At Griffin Owens Insurance Group, we believe showing up with clarity, care, and consistency matters. Our account managers play a key role in bringing that commitment to life.

What You’ll Do:

• Support Commercial Account Executives with client service and account management

• Review client accounts and assist with coverage and policy recommendations when licensed

• Help with rewrites and policy transfers when licensed

• Assist clients through the claims process

• Answer billing questions and process premium payments

• Contact clients regarding late payments

• Issue certificates of insurance

• Process policy changes and endorsement requests

• Monitor and distribute agency and carrier emails

• Support administrative and operational tasks across the office

• Provide backup support for front desk responsibilities as needed

What We’re Looking For:

• Fluent in both English and Spanish

• Strong communication and interpersonal skills

• Excellent organization and attention to detail

• Ability to manage multiple priorities and interruptions with professionalism

• Strong computer and administrative skills

• A positive attitude and willingness to learn

• Consistent follow-through and problem-solving skills

• Commercial insurance experience preferred

• Current Property & Casualty license preferred, or willingness to obtain within six months of hire

What to Expect:

• Full-time, in-office position

• Monday–Friday schedule

• Collaborative and supportive team environment

• Opportunity to grow your insurance knowledge and career

• Meaningful work helping clients protect their businesses and livelihoods

If you enjoy building relationships, solving problems, and being part of a team that values service and trust, we’d love to meet you.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)

• 401(k) matching

• Dental insurance

• Disability insurance

• Health insurance

• Paid time off

• Parental leave

• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Language:

• Spanish (Required)

License/Certification:

• Insurance Property & Casualty license (Preferred)

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