Commercial Lines Account Manager

Reposted Yesterday
Be an Early Applicant
Seattle, WA, USA
In-Office
36-43 Hourly
Mid level
Insurance
The Role
The Commercial Lines Account Manager assists in managing new and renewal business, provides customer support, prepares applications, and maintains client files.
Summary Generated by Built In

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is Seeking a Commercial Lines Account Manager to join our growing team in Seattle, WA

How You Will Contribute

  • Assist Producers in the placement of new and renewal business.
  • Prepare and send Future ACORD applications to market for Renewal indications, per AE/Producer instructions.
  • Assist with the marketing of New Business.
  • Provide direct customer service support for commercial lines clients.
  • Issue appropriate documentation, as needed including certificates of insurance, auto insurance ID cards, etc.
  • Compose or assist in composition of highly technical or sensitive correspondence.
  • Ability to translate highly technical information for the client’s understanding.
  • Compile applications, negotiate with underwriters and prepare proposals for new and renewal business proposals/offerings
  • Contact clients and/or underwriters to obtain additional information or answer questions.
  • Resolve policy and coverage related concerns for clients, insurance carriers, and Producers.
  • Ability to communicate negative actions to the client, while offering a solution to remedy the situation.
  • Bind or place coverage with acceptable carriers adhering to appropriate carriers binding authority.
  • Stay current on company insurance products and offerings.
  • Be cognizant of developments in the marketplace, including product line offerings, changing insurance consumer trends and needs when advising clients.
  • Set up and maintain electronic file information in the Agency Management System including data entry and client & policy database maintenance.

Licenses and Certifications:

  • Current Washington State Insurance License and appropriate Non-Resident Licenses
  • Professional designation (ACSR, CIC, CPCU, CISR) (Preferred)

Skills & Experience to Be Successful

  • High school diploma or equivalent
  • 3-5 years of recent agency experience handling the service of multi-line commercial lines book of business as a generalist
  • Working knowledge of MS Office (Word, Excel, & Outlook)
  • Working knowledge of carrier websites (Preferred)
  • Experience with AMS360 and Image Right (Preferred)
  • This position may require routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle.  If appropriate, acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages will be a requirement of this position.

Pay Range

$36.06 - $43.27 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. 

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. 

Skills Required

  • Current Washington State Insurance License
  • 3-5 years of recent agency experience
  • High school diploma or equivalent
  • Professional designation (ACSR, CIC, CPCU, CISR)
  • Working knowledge of MS Office
  • Experience with AMS360 and Image Right

Brown & Brown Insurance Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brown & Brown Insurance and has not been reviewed or approved by Brown & Brown Insurance.

  • Healthcare Strength Healthcare offerings are broad, spanning medical/Rx, dental, vision, life, disability, and added programs alongside Lyra access with up to eight no‑cost coaching or therapy sessions for teammates and covered dependents. Breadth extends to fertility/adoption solutions, second‑opinion services, diabetes care, and Medicare advocacy.
  • Retirement Support The 401(k) program includes an employer match up to 4% (100% of the first 3% plus 50% of the next 2%) with immediate vesting. Savings support is positioned as a core element of the total‑rewards package.
  • Equity Value & Accessibility An Employee Stock Purchase Plan is available, and the company emphasizes an ownership mindset with a large share of teammates as shareholders. This creates accessible equity participation alongside retirement savings.

Brown & Brown Insurance Insights

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The Company
HQ: Daytona Beach, FL
2,391 Employees
Year Founded: 1939

What We Do

Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.

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