The Role
The Account Manager services commercial client accounts, manages renewals, processes policies, and ensures excellent customer relations while maintaining compliance and accuracy.
Summary Generated by Built In
The Account Manager is responsible for the day-to-day servicing of commercial lines clients and maintenance of exceptional customer relations. This person acts as a generalist within our industries.
Duties/Responsibilities
Required Skills/Abilities
Benefits
Duties/Responsibilities
- Manage and retain existing book of business.
- Review and process bill renewals, new policies, and policy changes.
- Thoroughly review all commercial insurance policies for their accuracy, research coverage discrepancies until resolved, and communicate changes to insurance company.
- Handle coverage questions, research, and resolve problems.
- Interact with carriers and internal/external customers to ensure delivery of exceptional customer service and adherence to policies and procedures.
- Manage the process of renewal submissions for marketing including application(s), necessary exhibit(s), narrative(s), collection of loss runs and answers to underwriting questions.
- Submit applications to eligible and appropriate carriers and follow up to ensure timely receipt of quotations and policies.
- Perform other duties as may be required or assigned.
Required Skills/Abilities
- Bachelor's degree in a business-related program or equivalent experience in the insurance industry
- 3 years’ experience in commercial lines property & casualty account servicing preferred
- A valid resident Property & Casualty insurance license is required
- Proficiency in the use of Microsoft Office Suite
- Knowledge of, or the ability to learn, AMS360 and ImageRight.
- Knowledge of insurance coverages and an ability to communicate this clearly to clients and underwriters.
- Knowledge of insurance regulations, industry standards, and compliance best practices.
- Understanding of commercial insurance underwriting, coverage & rate analysis.
- Ability to multitask and juggle several responsibilities simultaneously while meeting deadlines.
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Ability to work in a team environment, with a positive attitude, and willingness to help others.
- Able to work under pressure and time constraints in a fast-paced environment
Benefits
- Salary: $70,000-$85,000 annually.
- Health insurance, vision, dental, life insurance, and more. This includes an employer-sponsored HSA, paid coverage for employees, and cost-sharing for families.
- 401K with employer matching.
- PTO and paid holidays to support work-life balance. PTO is based on experience and is expected to increase over time.
- A casual office environment with a dedicated and professional team.
- Hybrid opportunities in Tampa, FL and Berwyn, PA.
- Remote opportunities in DE, FL, LA, NJ, PA, SC, TX
Skills Required
- Bachelor's degree in a business-related program or equivalent experience in the insurance industry
- 3 years' experience in commercial lines property & casualty account servicing
- A valid resident Property & Casualty insurance license
- Proficiency in the use of Microsoft Office Suite
- Knowledge of AMS360 and ImageRight
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The Company
What We Do
Since 1959, Sovereign Insurance Group's goal has been creating partnerships by aligning our market knowledge with your objectives to protect your most valuable assets. The result is rethinking your expectations of what is possible. Our specialists are seasoned professionals devoted to innovative solutions for their clients. Our team constantly seeks to understand issues related to target industries and have the expertise, market knowledge, and drive to deliver high quality results.
