Senior Commercial Lines Account Manager

Reposted 5 Days Ago
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Phoenix, AZ, USA
In-Office
Mid level
Insurance
The Role
The Commercial Lines Account Manager is responsible for managing client accounts, ensuring service quality, and addressing issues related to insurance coverage, policy underwriting, and customer relations.
Summary Generated by Built In

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Senior Commercial Lines Account Manager to join our growing team in Phoenix, AZ! 

  

As the Account Manager for an assigned book of business, use appropriate judgment and decision-making skills to provide service for customer accounts and transactions, in support of the production and retention of the business. The Account Manager is responsible for building, expanding, and solidifying relationships with clients at all levels within the company and leading appropriate resources to address the client’s needs, including risk identification and resolution of underwriting or policy issues, accounting issues, claims issues, etc.    

  

How You Will Contribute:  

  • Working on CISR or CRIS Designation Program  
  • Summary of insurance 
  • Insurance Coverage Review – Prepare with a summary & give to the producer for completion with the insured 
  • Obtain exposure and operation updates from the client or producer 
  • Get renewal applications and copies or prior applications 
  • Order current loss runs, and other documents needed in the renewal/marketing process. 
  • Submit to the marketing department with all required information  
  • Make sure the Insurance Coverage Review is completed, returned and sent to the insured with an approved letter/email. 
  • Bind coverage with the carrier(s) in accordance with the client’s instructions 
  • Issue binders, auto id cards and order renewal certificates of insurance 
  • Get Signed forms – including applications, non-admitted, Co. request forms, Supplemental applications etc. 
  • Provide services or coordinate carrier services as needed 
  • Other duties as assigned. 

Licenses and Certifications:  

  • Property Casualty Licensed 

Skills & Experience to Be Successful: 

  • High school diploma or equivalent 
  • Associate's or bachelor’s degree in a business or finance-related discipline preferred 
  • 3-5 years of insurance experience preferred 
  • Proficient with MS Office Suite 
  • Exceptional telephone demeanor 
  • Ability to maintain a high level of confidentiality 

#LI-KM1

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. 

Top Skills

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The Company
HQ: Daytona Beach, FL
2,391 Employees
Year Founded: 1939

What We Do

Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.

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