The Cross Family of Agencies welcomes you. We need your talent and expertise.
Description
Account Managers are primarily responsible for servicing policies (new and renewal) for commercial customers of Cross Insurance, while creating and maintaining strong relationships with customers, underwriters and other professionals.
Duties
- Understand the daily business operations and basic exposures of our customers.
- Make coverage recommendations as necessary
- Manage day-to-day activity on a book of business.
- Respond to customer inquiries including coverage questions, requests for documentation
- Follow-up with underwriters for the timely receipt of quotes.
- Respond to requests from underwriters.
- Prepare renewal summaries and proposals
- Has In-Depth Technical Knowledge of Insurance Coverages & Products to advise clients
- Handles Large Complex Accounts
- 5 or more years’ Experience Preferred
- Provide an Analysis of Coverage
- Attain CE Credits necessary for licensing
Required Job Skills
- P&C Licensure
- 5 or more years’ experience in Insurance preferred
- Advanced knowledge of Microsoft Office Suite and understanding of social media platform
- Strong customer service skills and communication skills (both verbal and written).
- Valid driver’s license and reliable transportation.
Compensation: The base salary range for this role is $60,000–$70,000 annually. Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more.
Top Skills
What We Do
Cross Insurance is a family owned insurance agency with over 40 branches throughout the Northeast. Established at the kitchen table of Woodrow Cross in 1954, today we have become one of New England’s largest independent insurance intermediaries. In 2023 and 2024 we were named the 2nd Largest Insurance Broker in Massachusetts. Since our founding, we have successfully acquired over 150 operations, increasing our footprint on the Northeast. With over 1,100 employees and counting, our experienced team is ready to provide insurance options for you.
- 27th Largest Broker of U. S. Business, Per Business Insurance report ’20
- 2nd Largest Insurance Broker in Massachusetts, per Boston Business Journal ’22, '23, and '24
- Official Insurance Broker of the New England Patriots, Gillette Stadium, the Boston Bruins, the Boston Red Sox, and New England Revolution
Four generations later, Cross Insurance is still family owned and operated. Cross Insurance is headquartered in Bangor, Maine.
