Commercial Lines Account Manager

Posted 7 Hours Ago
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Augusta, NJ
Mid level
Fintech • Software • Financial Services
The Role
The Commercial Lines Account Manager will support producers by managing a portfolio of commercial lines business, assist in making decisions on account updates and coverages, review insurance programs, and ensure customer service and satisfaction while monitoring carrier responsibilities.
Summary Generated by Built In

Job Title: Commercial Lines Account Manager

Department: New Jersey Platform - Commercial Lines

About Acrisure

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

The Commercial Lines Account Manager will work directly with producers to service a book with of commercial lines business.

Responsibilities:

  • Establish and maintain a strong relationship and assist the producer in making decisions on account updates and coverages for accounts ranging from small to mid-size accounts with moderate complexities

  • Work with the producer to review exposures and insurance programs for assigned clients, determine if carrier is the best fit for the client while considering coverage, protection, and cost

  • Work with producers to market, quote, and prepare the proposal for the client from both a risk management and insurance prospective to decide upon the “best” way to manage the customer’s risks

  • Provide day-to-day service, anticipate customer’s needs, and respond to client issues/questions in a timely manner

  • Monitor carrier activities to make sure that they are fulfilling their responsibilities to the customer (policy endorsements, claims, etc.)

  • Complete account reviews

  • Attempt to round-out each customer’s insurance portfolio including the solicitation of additional commercial and personal lines insurance where applicable

  • Maintain customer records in accordance with procedures

  • Keep customers up to date on “pending changes” in the insurance world that may impact their insurance coverage

  • Assist or complete other tasks as directed by agency management

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Requirements:

  • Maintain NJ P&C Insurance license

  • Minimum 3-5 years of prior insurance industry experience preferred

  • Communication, negotiation, and math skills using Excel, Word, and Outlook programs

  • Experience using Applied Epic and carrier rating systems helpful but not required

  • Prior experience in Distressed Auto insurance helpful but not required

Benefits:

  • 401(k) with company match

  • Disability insurance

  • Health insurance

  • Life insurance

  • Paid time Off

  • Professional development assistance

  • Referral program

#LI-VM1

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.

The Company
HQ: Grand Rapids, Michigan
3,983 Employees
On-site Workplace

What We Do

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 16,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4 billion in revenue in just over ten years.

Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Additionally, Acrisure is committed to making an impact in our communities by giving back, as seen by our partnerships with Helen Devos Children’s Hospital and UPMC Children's Hospital.

Discover more at www.Acrisure.com.

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