Commercial Lines Account Manager, Diversified Industries

Posted 5 Days Ago
Be an Early Applicant
Toronto, ON, CAN
In-Office
69K-119K Annually
Senior level
Insurance
The Role
Manage a commercial insurance client book as a primary client contact. Responsibilities include maintaining client and insurer relationships, handling quotes, renewals, endorsements, claims, premium adjustments, submissions, proposals, certificates, billing, premium collection, and negotiating with insurers. The role requires commercial property and casualty expertise, RIBO licensing, strong client management and negotiation skills, and proficiency with Microsoft Office and Applied EPIC or similar systems.
Summary Generated by Built In

About The Team

The Complex Risk Unit provides our clients with an integrated structure to address all their Global risk management advisory and consultative needs. We do this by leveraging HUB Canada's best technical experts, and industry specialists. Our clients benefit from customized advice, maintain a relationship with one senior contact, and make educated decisions regarding risk retention and transfer using state-of-the-art technical solutions and traditional insurance products.

About The Role

We’re looking for a strong Account Manager to support our Complex Risk Unit Commercial accounts in Toronto.  This role involves working closely with the Assistant Vice President, of the Complex Risks Unit and requires someone who is responsive, has strong time management skills, and has good knowledge of property and casualty experience.  This is an ideal role for someone with strong technical and systems experience.

What You’ll Do

  • Act as one of the primary points of contact in a client-facing placement insurance broker role for an assigned book; 
  • Be responsible for maintaining key client and insurer relationships
  • Meet existing client’s needs, including but not limited to quotes, premium adjustments, endorsements, renewals, and claims
  • Prepare and monitor insurance submissions, proposals, and summaries of insurance with the support of an account assistant for the processing of binders, certificates, and billings
  • Negotiate with insurers to best meet the needs of the client in conjunction with the producer remarketing where necessary
  • Collect premiums from clients in a timeline pursuant to HUB standards

What You’ll Need for Success

  • RIBO (Registered Insurance Broker of Ontario) license Required
  • Typically, 5+ years of commercial insurance experience
  • Experience in market negotiations on commercial policies is an asset
  • Strong aptitude to learn new risks along with a desire to keep up to date with emerging trends
  • Results-oriented and passionate, with a strong sense of accountability and client management skills
  • Detail-oriented with strong organization and prioritization skills
  • A Solid team player who also possesses independence of thought
  • Proactive client-focused approach with effective negotiation and follow-up skills
  • Proficient in Microsoft Office:  Word, Excel (formulas and pivot tables), PowerPoint and Outlook
  • Experience with Applied EPIC or similar insurance broker management systems

Elevate Your Career with HUB International

Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/.

Your Advancement and Well-being: Our Priority

At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB Team:

  • Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
  • Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
  • Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
  • Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding

Service: Our Ethos

At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference.

When you join HUB, you’ll find more than just a career—you’ll become part of a team where your skills are valued, your growth is encouraged, and your contributions have a lasting impact.

The compensation for this position is a variable compensation structure, i.e., base salary plus commission. As such, the total compensation earned will vary depending on the successful candidate’s book of business at a particular time. The expected base salary for this position is $69,000-$119,000. The total compensation will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses for some positions.

AI and Automation Notice: HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review.

Department Account Management & Service

Required Experience: 5-7 years of relevant experience

Required Travel: Negligible

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Skills Required

  • RIBO Registered Insurance Broker of Ontario license
  • 5+ years of commercial insurance experience
  • Commercial property and casualty insurance experience
  • Strong client management, negotiation, organization, prioritization, and follow-up skills
  • Proficiency in Microsoft Word, Excel including formulas and pivot tables, PowerPoint, and Outlook
  • Experience with Applied EPIC or a similar insurance broker management system
  • Experience negotiating commercial insurance policies
  • Ability to learn new risks and stay current with emerging trends
  • Results-oriented, accountable, proactive, detail-oriented, and client-focused approach
  • Ability to work independently and as part of a team

HUB International Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HUB International and has not been reviewed or approved by HUB International.

  • Flexible Benefits Flexible spending accounts and pre-tax commuter programs are available, alongside a broad menu of voluntary options such as legal plans, accident coverage, and group auto/home insurance.
  • Healthcare Strength Health, dental, and vision coverage are offered with multiple medical plan options, complemented by life and disability coverage and a dedicated wellbeing program with activities and tools.
  • Retirement Support A retirement savings plan is provided with a discretionary company match and access to financial planning assistance tools.

HUB International Insights

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The Company
HQ: Chicago, IL
10,055 Employees
Year Founded: 1998

What We Do

Hi, we’re HUB. We advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy. So you’re ready for tomorrow. About Hub International Headquartered in Chicago, Illinois, Hub International Limited (Hub) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, Hub’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.

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