Commercial Lines Account Manager Assistant

ABOUT HUB INTERNATIONAL:HUB International Limited (“HUB”) is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 18,000 employees in 500+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.WHAT WE OFFER YOU:At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:

• Competitive salaries and benefits offerings
• Medical/dental/vision insurance and voluntary insurance options
• Health Savings Account funding
• 401k matching program
• Company paid Life and Short-Term Disability Plans
• Supplemental Life and Long-Term Disability Options
• Comprehensive Wellness Program
• Paid Parental Leave
• Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
• Great work/life balance, because that’s important for all of us!
• Focus on creating a meaningful environment through employee engagement events
• The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
• Growth potential - HUB is constantly growing and so can your career!
• A rewarding career that helps local businesses in the community
• Strong community support and involvement through HUB Gives

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Input and update new and existing client information within the Company’s systems for tracking and maintenance of internal client files.
• Provide daily administrative support on account servicing tasks to team of Commercial Lines Account Managers including invoicing, checking & processing policies, tracking cancellations, reinstatements, endorsements, quotes, issuing certificates of insurance, issuing auto identification cards, and running MVRs.
• Other duties may include taking phone calls, greeting customers, taking payments, mail processing and other clerical duties.

REQUIREMENTS:

• High School diploma or equivalent.
• Two (2) or more years of secretarial, clerical, or administrative work experience in a professional office setting is required.
• Proficiency using Microsoft Outlook, Word, and Excel.
• Punctuality with ability to work in-office full-time at 920 Pierremont Road, Shreveport, LA office during regular business hours of 8:00 AM to 4:30 PM, Monday through Friday.
• Ability to prioritize time sensitive assignments from multiple Account Managers in a fast-paced work environment.
• Computer skills, including proficiencies in typing and use of Microsoft Office Suite products. 
• Excellent verbal and written communication skills. 
• Highly organized multi-tasker with critical attention to details.
• Willingness to take direction and adapt to dynamic processes and protocols with a cooperative attitude.
• Self-motivated and resourceful problem-solver who is able to work independently and as part of a team. 

PHYSICAL DEMANDS:To perform this job successfully, the incumbent must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These qualifications are considered without regard to race, religion, color, sex, national origin, disability, or any other characteristic protected by federal, state, and local law. If this position requires licensing or certification, the incumbent must maintain that license or certification by meeting all continuing education and other requirements.The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Department Account Management & Service

Required Experience: 1-2 years of relevant experienceRequired Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

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