Commercial Lines Account Associate, Complex Risks Unit

Posted 8 Days Ago
Be an Early Applicant
Toronto, ON, CAN
In-Office
61K-83K Annually
Junior
Insurance
The Role
Manage commercial insurance client accounts through renewals, documentation, submissions, binders, certificates, invoicing, and policy reviews. Maintain compliant digital and physical files, respond to client inquiries, prepare renewal packages, calculate taxes, obtain premium finance quotes, track expiries and reporting requirements, and support account administration. The role requires a valid RIBO license, commercial insurance experience, strong organizational skills, Microsoft Office proficiency, and experience with Applied EPIC or similar broker management systems.
Summary Generated by Built In

About The Role

 

We’re looking for a strong Commercial Account Associate, Complex Risks to support our Commercial Lines Insurance accounts in Toronto.  This role involves working closely with the Assistance Vice President, Complex Risks Unit and requires someone who is responsive, strong time management skills and good knowledge of property and casualty experience. This is an ideal role for someone with strong technical and systems experience.


What You’ll Do


  • Manage commercial client accounts, including renewals, policy documentation, submissions, binders, certificates, and invoicing.
  • Maintain accurate digital and physical client files in compliance with HUB standards and broker management systems.
  • Support clients by responding to inquiries, preparing renewal packages, and participating in client meetings.
  • Review and proof policies, calculate provincial taxes, prepare premium finance quotes, and ensure accuracy of account documentation.
  • Track abeyances, expiries, and reporting requirements to ensure timely processing and service delivery.
  • Perform administrative support tasks, including database management, third-party requests, and insurance-related research.
  • Ensure compliance with HUB standards in file management, including preparing files for storage.

What You’ll Need for Success

 

  • Valid RIBO license Required
  • Typically, 2-3 years of commercial insurance experience
  • Experience in market negotiations on commercial policies is an asset
  • Strong aptitude to learn new risks along with a desire to keep up to date with emerging trends
  • Results-oriented and passionate, with a strong sense of accountability and client management skills
  • Detail-oriented with strong organization and prioritization skills
  • Proficient in Microsoft Office:  Word, Excel (formulas and pivot tables), PowerPoint and Outlook
  • Experience with Applied EPIC or similar insurance broker management systems

 

Elevate Your Career with HUB International


Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/.

 

Your Advancement and Well-being: Our Priority

 

At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB Team:

 

  • Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
  • Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
  • Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
  • Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding

Service: Our Ethos

At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference.

 

If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you. At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are.


The expected salary range for this position is $61,000-$83,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions. 


AI and Automation Notice: HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review.


Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: Negligible

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Skills Required

  • Valid RIBO license
  • 2-3 years of commercial insurance experience
  • 2-5 years of relevant experience
  • Knowledge of property and casualty insurance
  • Strong technical and systems experience
  • Strong time management, organization, prioritization, and attention to detail
  • Client management, responsiveness, accountability, and results orientation
  • Ability and willingness to learn new risks and stay current with emerging trends
  • Proficiency in Microsoft Word, Excel including formulas and pivot tables, PowerPoint, and Outlook
  • Experience with Applied EPIC or a similar insurance broker management system
  • Experience negotiating commercial policy terms in the market

HUB International Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HUB International and has not been reviewed or approved by HUB International.

  • Flexible Benefits — Flexible spending accounts and pre-tax commuter programs are available, alongside a broad menu of voluntary options such as legal plans, accident coverage, and group auto/home insurance.
  • Healthcare Strength — Health, dental, and vision coverage are offered with multiple medical plan options, complemented by life and disability coverage and a dedicated wellbeing program with activities and tools.
  • Retirement Support — A retirement savings plan is provided with a discretionary company match and access to financial planning assistance tools.

HUB International Insights

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The Company
HQ: Chicago, IL
10,055 Employees
Year Founded: 1998

What We Do

Hi, we’re HUB. We advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy. So you’re ready for tomorrow. About Hub International Headquartered in Chicago, Illinois, Hub International Limited (Hub) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, Hub’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.

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