Commercial Line of Business Manager

Posted 2 Days Ago
Be an Early Applicant
Phoenix, AZ, USA
In-Office
Expert/Leader
Fintech
The Role
Manages commercial banking sales team leads and client relationships, driving revenue, profitability, customer satisfaction, and cross-selling of bank services. Oversees credit and non-credit opportunities, underwrites and approves loans within authority, monitors borrower and industry risk, and ensures proper documentation and reporting. Leads employee development, performance feedback, succession planning, and community engagement.
Summary Generated by Built In

Make banking a Fifth Third better®
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Manage Sales Team Leads to ensure department advances the Company's ability to excel in Commercial Banking results. Typically utilized in large affiliates. Commercial Line of Business Managers are expected to solicit participations in the public debt issuance of their clients. Current policy limits participation to those clients that have "investment grade" credit ratings.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Oversee all credit and non-credit relationships and prospective opportunities with clients housed within cost center.
  • Continue to expand product, market and sales depth to deliver revenue and net income growth. Maintain acceptable profitability levels with every customer.
  • Maintains primary relationship contact for a portfolio of existing customers.
  • Ensures the overall relationship is managed to the highest profit potential for the bank.
  • Maintain acceptable level of customer satisfaction through providing superior customer service.
  • Identifies and facilitates the cross-selling effort of all the bank's services, with the primary focus being on the origination and growth of both collected DDA balances and business service charges.
  • Underwrite credit requests and approves loans within established lending limits or makes recommendations on loans that require higher approval authority.
  • Monitor, on an ongoing basis, information concerning customer performance, abilities, and industry to determine that loan is an acceptable risk.
  • Ensure proper reporting, documentation, and review to determine that a loan is an acceptable risk.
  • Participate in various community affairs and projects to promote the image of the bank.

SUPERVISORY RESPONSIBILITIES:

Responsible for providing employees timely, candid and constructive performance feedback. Develop employees to their fullest potential and provide challenging opportunities that enhance employee career growth. Identify and develop the appropriate talent pool to ensure adequate bench strength and succession planning. Recognize and reward employees for accomplishments.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • Bachelor's degree.
  • 7-12 years experience in Lending Sales Management..
  • Excellent interpersonal, written and verbal communications skills.
  • Ability to prioritize and handle multiple tasks. 
  • Demonstrated sales and negotiating experience.
  • Credit training and underwriting experience preferred.
  • Microsoft Word and Excel experience necessary.
Commercial Line of Business Manager

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. 

LOCATION -- Phoenix, Arizona 85018

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting.  Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third.  Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Skills Required

  • Bachelor's degree
  • 7-12 years of experience in lending sales management
  • Excellent interpersonal, written, and verbal communication skills
  • Ability to prioritize and handle multiple tasks
  • Demonstrated sales and negotiating experience
  • Credit training and underwriting experience
  • Experience with Microsoft Word and Microsoft Excel

Fifth Third Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fifth Third Bank and has not been reviewed or approved by Fifth Third Bank.

  • Retirement Support A 401(k) company match, an employee stock purchase plan, and financial coaching are included. These offerings are characterized as a strong pillar of the overall package.
  • Leave & Time Off Breadth Paid time off, holidays, sick time, paid volunteer hours, and time for medical appointments are provided, with accrual increasing with tenure. Generous PTO and leave options are presented as standout elements.
  • Parental & Family Support Paid parental bonding leave and adoption assistance are offered, with additional family supports referenced. These benefits strengthen the package for employees with caregiving needs.

Fifth Third Bank Insights

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The Company
HQ: Cincinnati, OH
20,258 Employees
Year Founded: 1858

What We Do

At Fifth Third Bank, we are always listening to new ideas so that we can strengthen our commitment to you and the communities we serve.

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