Jobs at Fifth Third Bank

Drive new Middle Market commercial client acquisition and revenue growth through prospecting, relationship development, pipeline management, and consultative financial solution selling. Build referral networks, collaborate with relationship managers and product specialists, coordinate onboarding, monitor market opportunities, and meet production goals for relationships, loans, deposits, and fee revenue while maintaining compliance and risk standards.

Performs daily account reconciliations, monitors exceptions, investigates and resolves discrepancies, maintains compliance and supporting documentation, and manages reconciliation risk. The role designs and monitors automated reconciliation processes, supports system conversions, identifies process improvements, assists with training, and collaborates with accounting teams, business lines, auditors, and regulators.

Manages institutional banking clients as the primary relationship contact, focusing on client satisfaction, retention, revenue growth, cross-selling, and product adoption. Builds consultative relationships with senior decision-makers, analyzes industry and client trends, supports sales development, coordinates implementations, oversees documentation and billing, and partners with service teams to ensure compliance and operational efficiency. Represents the bank in professional and community organizations and may travel occasionally for client meetings.

Underwrite leveraged finance transactions supporting acquisitions, recapitalizations, and refinancings. Responsibilities include company and industry due diligence, financial modeling, credit analysis, underwriting memoranda, transaction management, risk assessment, legal-document review, and collaboration with sponsors, capital markets, credit risk, and industry teams. The role also provides oversight and development for junior analysts while managing multiple transactions under tight deadlines.

Manages relationships with national and regional institutional clients, serving as the primary contact for satisfaction, retention, revenue growth, cross-sales, and product expansion. Develops C-suite relationships, facilitates client reviews and implementations, coordinates compliance and documentation, monitors pricing and billing, and collaborates with internal teams to improve service and profitability. Supports new business development through prospect meetings and sales presentations while representing the bank in professional and community organizations.

Underwrites and monitors commercial credit for oil and gas clients, prepares credit approval memos, evaluates financial statements and projections, tracks covenants, performs risk ratings, identifies emerging risks, and supports portfolio reviews and reporting. The role also maintains credit data accuracy, resolves documentation issues, escalates concerns, and may assist with employee training and special projects.

Leads a consumer recovery department responsible for customer service, collections operations, workflow efficiency, regulatory compliance, risk management, vendor oversight, issue remediation, and escalated customer concerns. Supervises employees and contractors, manages hiring, coaching, performance reviews, training, succession planning, and employee development. Partners with risk teams and auditors, implements strategic changes, and ensures processes meet quality, service-level, and compliance expectations.

Serve as trusted advisor coordinating specialists to deliver wealth planning, investments, private banking, risk management, and trust services. Build and manage client relationships and pipelines, execute financial plans, ensure service standards, onboard clients, manage profitability, and comply with regulatory and risk controls.

Develops profitable commercial banking relationships with companies generating $50MM–$500MM in annual sales. Manages complex client portfolios, builds executive advisory relationships, coordinates treasury, capital markets, wealth management, and credit partners, and structures tailored banking solutions. Analyzes financial statements and credit requests, monitors portfolio risk, leads client-facing activities, develops new business, and supports relationship strategy. Requires extensive commercial banking, relationship management, credit, underwriting, financial analysis, and consultative sales experience.

Develops profitable commercial banking relationships with companies generating at least $10 million in annual revenue. Identifies prospects, manages existing portfolios, analyzes financial statements and credit risk, and delivers tailored lending, treasury management, capital markets, and wealth management solutions. Builds referral networks, partners with internal product and credit teams, monitors client financial performance, manages pipelines, and supports public debt issuance. The role requires extensive commercial banking, credit, financial analysis, consultative sales, and relationship management experience.

Leads consumer repossession and loan collection operations, supervising employees and contract staff while managing workflow, productivity, compliance, risk, vendors, escalated customer issues, training, hiring, and performance management. Partners with auditors and risk teams, identifies process gaps, implements strategic initiatives, and ensures adherence to collection laws, policies, service levels, and regulatory requirements.

Manages third-party vendor onboarding, performance scorecards, workload assignments, compliance monitoring, issue tracking, and performance reviews. Handles customer calls concerning charged-off accounts and vendor issues, resolves complaints involving FDCPA, UDAAP, and Fair Lending, and partners with compliance, legal, business leadership, and vendor management teams to ensure contractual, regulatory, and bank policy adherence.

Sell, retain, and grow Preferred Program and mass-affluent customers through consultative sales. Advise clients on financial products, meet investment and referral goals, collaborate with financial center teams, lead outreach and community events, and maintain required licenses and registrations while managing risk and delivering excellent customer experience.

Sell, retain, and grow relationships with Preferred Program and mass affluent customers by delivering consultative financial advice, meeting investment and referral goals, partnering with financial center teams, and ensuring compliance and excellent customer experience.

Acquire, grow, and retain mass-affluent and Preferred Program customers through consultative sales. Advise customers on financial solutions, meet investment/referral goals, partner with financial center teams, and maintain required licenses and compliance.

Acquire, grow, and retain Preferred Program and mass affluent banking customers. Build trusted relationships through consultative sales, assess financial needs, recommend banking and investment solutions, generate referrals, and meet investment sales goals. Partner with financial center teams and Investment Executives, support sales activities, maintain product knowledge, participate in customer outreach and community events, and manage risk and compliance requirements.

Acquire, grow, and retain Preferred Program and mass affluent banking customers. Build trusted client relationships, assess financial needs, recommend banking and investment solutions, generate referrals, and meet sales goals. Support financial center teams, maintain product expertise, participate in customer outreach and community events, and manage risk while delivering a positive customer experience.

Acquire, grow, and retain mass affluent and Preferred Program banking customers through consultative sales, needs assessments, referrals, and product solutions. Meet investment sales and referral goals, partner with financial center teams, maintain product knowledge, and ensure regulatory and risk compliance.

Acquire, grow, and retain mass-affluent and Preferred Program bank customers via consultative sales. Build deep client relationships, meet investment and referral goals, coordinate with financial center partners, maintain product knowledge, and comply with licensing, risk, and regulatory requirements.

Handles consumer accounts involving bankruptcy, probate, deceased estates, and insurance claims. Initiates bankruptcy procedures, submits court claims, coordinates outside legal vendors, conducts account and lien research, processes payments, updates banking systems, and ensures compliance with bankruptcy laws, probate requirements, regulatory standards, and bank policies. Escalates complaints and unusual cases while maintaining accurate records and meeting service and risk-management deadlines.