Commercial Lending Operations Manager

Sorry, this job was removed at 12:18 a.m. (CST) on Thursday, May 22, 2025
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2 Locations
In-Office
80K-100K Annually
Fintech
The Role
Axos Bank

Target Range:

$80,000.00/Yr. - $100,000.00/Yr.

Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

Eligible for an Annual Discretionary Cash Bonus Target: 12.5%

Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 12.5%

These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

About This Job

Axos is seeking a dynamic and detail-oriented Commercial Lending Operations Manager to support our Non-Real Estate Lender and Fund Finance teams within our Commercial and Industrial (C&I) lending operations. The ideal candidate will play a crucial role in optimizing loan origination and portfolio management activities, ensuring operational efficiency, regulatory compliance, and excellent service delivery to our commercial clients. This position requires a blend of strategic thinking, analytical skills, and a strong understanding of the commercial lending process.

Responsibilities:

  • Oversee the loan origination process for C&I lending, ensuring timely and accurate processing of applications
  • Collaborate with loan officers, underwriters, and credit analysts to streamline workflows and enhance communication throughout the lending cycle
  • Implement and refine operational procedures to improve efficiency and reduce turnaround times for loan approvals
  • Monitor and manage the collection of documentation supporting the C&I Loan Portfolio Management team, including delinquencies, defaults, and risk assessments
  • Develop and maintain reporting tools and dashboards to track portfolio performance metrics
  • Conduct regular reviews of loan documentation to ensure compliance with internal policies and regulatory requirements
  • Ensure adherence to all regulatory and internal compliance requirements related to commercial lending operations
  • Collaborate with risk management teams to identify potential risks and develop strategies to mitigate them
  • Lead, train, and mentor a team of operations staff, fostering a culture of excellence and continuous improvement
  • Serve as a point of contact for commercial clients, addressing inquiries and resolving operational issues
  • Work closely with relationship managers to ensure an exceptional client experience throughout the loan lifecycle
  • Identify opportunities for process improvement and implement best practices in loan processing and portfolio management
  • Lead cross-functional projects aimed at enhancing operational efficiency and effectiveness
  • Take ownership of ad-hoc projects, responding to business needs with agility and delivering timely solutions

Qualifications:

  • Bachelor's degree
  • 5+ years of experience in Commercial Lending Operations, with at least 2 years in a leadership position
  • Strong analytical and problem-solving skills, with a keen attention to detail.
  • Excellent communication and interpersonal skills, capable of building relationships with internal and external stakeholders
  • Proficiency in lending software systems (preferably, Salesforce) and Microsoft Office Suite; experience with data analysis tools is preferred

Axos Employee Benefits May Include:

  • Medical, Dental, Vision, and Life Insurance

  • Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)

  • HSA or FSA account and other voluntary benefits

  • 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan

  • Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Learn more about working at Axos

Pre-Employment Background Check and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

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The Company
HQ: San Diego, CA
1,001 Employees
Year Founded: 2000

What We Do

Axos is a technology-driven financial services company providing a diverse and ever-growing range of innovative products and services for personal, business and institutional clients nationwide. Powered by exceptional team members, a clearly defined set of values and a culture that is both meritocratic and self-governing, we are transforming banking as we know it. Our mission is summed up in two words: Banking Evolved. Banking Evolved means providing products and services that are technologically superior to our competitors and that offer our customers an unbeatable value proposition. Banking Evolved means continuously innovating and excelling in the following areas: • The incubation, creation and deployment of new businesses and tools that best serve our customers; • The evolution, optimization, delivery, distribution and marketing of our products; • The harnessing of data and technology to manage our business most effectively and efficiently; and • The development and engagement of our team members. To be part of the Axos team is to live our values as your own, to work with a strong sense of individual purpose and to embody a commitment to the shared success of our business. As a meritocracy, we believe that success is earned. We reward individuals on the basis of their achievements. As a self-governing organization, we derive strength from the internal resourcefulness of each individual. We emphasize independence, goal-setting and personal accountability.

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