Job Summary:
We are seeking a motivated and knowledgeable Commercial Insurance Specialist to join our business insurance team. This role is responsible for advising commercial clients on insurance products, quoting and binding policies, servicing accounts, and ensuring customer satisfaction. The ideal candidate has a strong understanding of P&C insurance products and thrives in a fast-paced, client-focused environment.
Key Responsibilities:
- Develop and maintain relationships with commercial clients, ensuring their property and casualty insurance questions are answered.
- Provide quotes, online policy insurance policies, and process endorsements, renewals, and cancellations.
- Respond to client inquiries and follow up to ensure excellent customer service and retention.
- Stay current on products, underwriting guidelines, and regulatory requirements.
- Maintain accurate records in the CRM and agency management systems.
Requirements:
- 2+ years of experience in commercial property and casualty insurance preferred.
- Active P&C insurance license is a bonus
- Strong phone skills
- Familiarity with small and mid-size business insurance products and rating tools.
- Strong communication and customer service skills.
- Ability to multitask, manage priorities, and meet deadlines.
- Ability to commute daily to our Woodcliff Lake, NJ office is required. This is an in-office position, Monday through Friday, from 8:30 AM to 5:30 PM. Business attire and a clean-shaven appearance are required each day.
Preferred Qualifications:
- Experience working in an independent agency or with a direct writer.
- Bilingual abilities are a plus.
- Bachelor’s degree or equivalent professional experience.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Skills Required
- 2+ years of experience in commercial property and casualty insurance
- Active P&C insurance license
- Strong phone skills
- Familiarity with small and mid-size business insurance products and rating tools
- Strong communication and customer service skills
- Ability to multitask, manage priorities, and meet deadlines
- Maintain accurate records in CRM and agency management systems
- Ability to commute daily to Woodcliff Lake, NJ office; in-office M-F 8:30 AM to 5:30 PM
- Business attire and clean-shaven appearance required each day
- Experience working in an independent agency or with a direct writer
- Bilingual abilities
- Bachelor's degree or equivalent professional experience
What We Do
Colonial Surety Company is a direct insurance company focusing on business liability insurance. We offer everything a business owner needs, from their license bond, ERISA fidelity bond, and complete circle liability protection, including cyber, harassment (EPLI), professional liability insurance, and so much more. Want to Partner? We have free Partnership Accounts® for Attorneys needing court and fiduciary bonds for their clients, Pension Professionals needing ERISA fidelity bonds for their clients, and even Insurance Agents who want to move their clients along with niche policies. Just visit us and sign up for a free dashboard today and start letting us help you run your business or increase your client base. 1. Quick Digital Process We offer a streamlined purchase process that allows you to purchase bonds and insurance online instantly. 2. Direct Insurer Get the convenience and cost savings of purchasing coverage straight from the source in all 50 U.S. states and territories. 3. Innovative Products We’re the only company to offer cost-effective surety, fidelity bonds and instant insurance products, i-bonds® and i-insurance®, for you to obtain at the click of a button. 4. Deep Expertise Our customer service reps and support attorneys have decades of experience in bonding and insurance. 5. Trustworthy Established in 1930, we’re rated "A" Excellent by AM Best Company, Treasury listed in all 50 states and U.S. territories, and approved by the Department of Labor, so you can count on compliance. 6. Partnership Focused We offer powerful client management tools and programs from our business partners
