The Commercial Execution Specialist will lead and support critical areas of need in the Commercial organization, with a primary emphasis on developing and managing commercial performance reporting driving commercial execution, and a secondary focus on executing marketing analytics, building bottom-up forecasting models, and supporting overall Commercial Operations processes and Commercial Excellence.
This role is strategically positioned to have a multi-faceted focus supporting our commercial reporting/analytics capabilities, Commercial Excellence functions, Marketing Analytics, and Sales Bottoms-Up Forecasting within Sales Operations.
This is a hybrid role based in Lenexa, KS (3 days per week in-office).
Responsibilities- Data Workflows & Dashboards: Design, build, and maintain data workflows and dashboards using modern ETL and dashboarding tools (e.g., Power BI, Tableau) to process sales performance, marketing metrics, and commercial data.
- Automation: Automate data pipelines and workflows to deliver targeted performance insights and interactive dashboard views to sales representatives, marketing teams, and commercial leadership to drive strategic focus.
- ETL Methodologies: Utilize ETL methodologies to extract, clean, and process data from core finance, CRM, and marketing systems to maintain and improve reporting and dashboards.
- Performance Metrics: Collaborate to develop and analyze commercial performance indicators (KPIs) to evaluate the impact and success of sales and marketing initiatives and develop and quantify lagging indicators for sales initiatives including realized growth dollars, performance by region, and performance vs. goals.
- Sales Forecasting: Develop, maintain, and refine detailed sales forecasting models utilizing pipeline opportunities, historical win rates, sales representative inputs, and account-level data.
- Pipeline & Trend Analysis: Partner with sales and marketing teams to evaluate the commercial pipeline, identify coverage gaps, track velocity through the funnel, and conduct variance analyses between bottom-up forecasts and actual commercial performance.
- Commercial Excellence: Support Commercial Excellence initiatives such as targeting, building out standard dashboards, reviewing initiatives to remove any under-utilized or outdated information, and proactively reviewing performance to drive improved execution and behaviors.
- Marketing Campaign Analytics: Monitor, analyze, and report on the performance of multi-channel marketing campaigns to evaluate ROI, track lead-to-opportunity conversion rates, and provide actionable insights to optimize marketing spend.
- Expertise: Act as the primary subject matter expert on commercial data structures, operational workflows, and BI/dashboarding tools for the business.
- Process Implementation: Support the implementation of new Commercial Operations (Commercial Operations) processes, systems, and integrated workflows.
- Adaptability: Remain agile to accommodate changing metric definitions, expanding metrics for leadership or sales teams in annual operating planning, monthly leadership reporting, and weekly sales huddles.
Required Work Experience:
- 2+ years of experience in Commercial, Financial, Marketing Analytics, or Operational roles, with an emphasis on data workflows, ETL, and dashboarding.
- Hands-on experience in the development of dashboards/ reporting for functions such as Sales and Marketing.
- Experience configuring scheduled data pipelines and automated workflows for dashboard environments.
- Hands-on experience building bottom-up sales forecasting or revenue projections.
- 1+ years of experience in the Diagnostics or Healthcare industry.
- Demonstrate practical knowledge of lab industry and healthcare structures (e.g., physician, hospitals, and health plans).
- Business planning, marketing analytics, sales forecasting, market, and competitive analysis experience.
- Experience in driving sales effectiveness processes and operational workflows.
- High fluency with BI tools (including Power BI and/or Tableau), Salesforce.com, and Excel.
- Structured and logical thinking.
- Analytical skills: quantitative and qualitative.
Skills:
- Financial, forecasting, and campaign analysis.
Work Environment:
- Hybrid (in-office 3 days/week)
Education:
- Bachelor’s Degree (Required)
- Business Degree or MBA (Preferred)
Technical Training or Professional Licensing:
- Proficiency in Excel, PowerPoint, Salesforce, and BI tools. (Required)
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
Skills Required
- 2+ years experience in Commercial, Financial, Marketing Analytics, or Operational roles with emphasis on data workflows, ETL, and dashboarding
- Hands-on experience developing dashboards and reporting for Sales and Marketing
- Experience configuring scheduled data pipelines and automated workflows for dashboard environments
- Hands-on experience building bottom-up sales forecasting or revenue projections
- 1+ years of experience in the Diagnostics or Healthcare industry
- Practical knowledge of lab industry and healthcare structures (physicians, hospitals, health plans)
- Business planning, marketing analytics, market and competitive analysis experience
- Experience driving sales effectiveness processes and operational workflows
- High fluency with BI tools (Power BI and/or Tableau), Salesforce.com, and Excel
- Proficiency in Excel, PowerPoint, Salesforce, and BI tools
- Structured and logical thinking with quantitative and qualitative analytical skills
- Bachelor's Degree
- Business Degree or MBA
What We Do
Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 47,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives. The company offers physicians the broadest test menu (3,000+ tests), is a pioneer in developing innovative new tests, is the leader in cancer diagnostics, provides anatomic pathology (AP) services, & interpretive consultation through its medical & scientific staff of about 900 M.D.s & Ph.D.s. The company reported 2020 revenues of $9.44 billion. Quest Diagnostics offers the most extensive clinical testing network in the U.S., with laboratories in most major metropolitan areas, & in Mexico, the UK & India. The company also operates four esoteric laboratories, 40 outpatient AP laboratories, & 160 smaller, rapid-response laboratories. Patients may have specimens collected in any of the company’s approximately 2,250 patient service centers. On a typical workday, testing is performed for about 550,000 patients. Quest Diagnostics empowers healthcare organizations & clinicians with state-of-the-art connectivity solutions. The company is the leading provider of pre-employment drugs-of-abuse screening for employers & risk assessment services for the life insurance industry. It is the world’s 2nd largest provider of clinical trials testing for new pharmaceuticals. More information is available at www.questdiagnostics.com. Language Assistance / Non-Discrimination Notice Asistencia de Idiomas / Aviso de no Discriminación 語言協助 / 不歧視通知 www.QuestDiagnostics.com/home/nondiscrimination






