Commercial Excellence Manager

Job Description Summary

Location: Budapest, Hungary. (Hybrid)
The Commercial Excellence Manager is a part of the Digital & Data-driven Decision Making Team, accountable to optimize brand performance by partnering with and supporting business in data-driven insights generation, decision making and commercial excellence activities. The role should be a driving force of a commercial excellence mindset within the organization, ultimately ensuring an optimized investment of our resources. The role provides thought partnership to the Therapeutic Areas, promoting innovation, and smart risk-taking to uncover new business opportunities. The Commercial Excellence Manager also plays a key role in field/performance management, go-to-market model development and the continued development of data-driven decision-making across the Innovative Medicines (IM) Organization.
Reporting to the Head of Business Excellence & Execution in Hungary.

Job Description

Your Key Responsibilities:
Your responsibilities include, but not limited to:

• Partner with Therapeutic Areas (Business Units) to enhance the performance of our priority brands through a commercial excellence lens. Challenge and support the business by bringing a deep market understanding, providing business insights, data analytics and tools to ensure we invest our resources in the most efficient way. Support problem-solving originating with business.
• Consult with business to optimize and innovate our go-to-market models and define our commercialization strategy, to ensure optimal customer coverage.
• Support field/performance management, the expansion of our omni-channel engagement approaches and the continuous evolution of data-driven decision making across the Innovative Medicines Organization.
• Bring a spirit of innovation and smart risk-taking to uncover new and exciting opportunities for our business.
• Collaborate within the Data-driven Decision Making Team and cross-functionally to implement key commercial excellence projects.
• Help further develop the analytical tools & approaches we need; experiment with GenAI technologies where applicable to boost operational efficiency. Build familiarity with our key reporting and data platforms, e.g. Veeva CRM, PowerBI, etc.
• Represent Hungary in regional commercial excellence working groups to secure a bi-directional exchange to drive learning.
• Manage project budgets as applicable and lead relevant vendor negotiations.

Essential Requirements:

• Education: Master’s degree in business administration, economics, data/statistics or similar degree. (MBA nice-to-have).
• Min. 5 years of experience in Commercial Excellence and /or Marketing and Sales Operations from Pharma.
• Proficient English and Hungarian, both written and spoken.
• Team player
• Strong stakeholder engagement.
• Deep expertise in analytics (tools and methods), business insights management and digital technologies and understanding of the Hungarian healthcare data landscape (e.g. IQVIA, NEAK, etc.).
• Digital / Omnichannel Marketing.

Desirable Requirements:

• Power BI SQL experience and generative AI experience.
• Previous Commercial Excellence experience.

Skills Desired

Agility, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Analytics, Data Strategy, Digital Marketing, Marketing Strategy, Media Campaigns, Product Marketing, Stakeholder Engagement, Stakeholder Management, Waterfall Model