Commercial Excellence Director EMEA West

At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision—“Creating a future worth living. For patients. Worldwide. Every day.”—we work with purpose and compassion, supported by a global team of over 125,000 employees.

Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.

Our values guide how we work:

• We Care for our patients, each other, and our communities
• We Connect across teams and borders to deliver excellence together
• We Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation

Global Commercial, a function within Care Enablement, unites Sales, Marketing, Global Sales Excellence, and Global Technical Operations. This team delivers high-quality medical devices, technical services, and effective commercial strategies across global markets, advancing our mission to improve patient lives. Join our passionate team and help shape healthcare worldwide!

As the Regional Director of Commercial Excellence for EMEA West, you partner with the Regional VP to implement FME’s Commercial Excellence system and act as a trusted advisor to General Managers. You drive commercial effectiveness through data-driven insights, KPI setting, and incentive design, leading cross-functional initiatives in sales methodology, price and tender excellence, S&OP, training, customer service, and CRM, while ensuring governance, compliance, and operational rigor to maximize regional results.

Your Responsibilities:

• Lead and coordinate regional Commercial Excellence initiatives aligned with global strategy; support VP in defining and communicating regional commercial strategy
• Develop and implement marketing and sales projects with Verticals, ensuring alignment, execution, accountability, and results
• Drive continuous improvement in commercial processes and validate business strategies including product mix, pricing, channels, and business models
• Support regional budgets, forecasts, and mid-term business plans in line with global strategy
• Set KPIs, monitor performance, identify gaps, deploy action plans, and translate strategic objectives into operational plans
• Define and implement commercial training plans; support promotions, demand generation, and Omni-Channel sales models
• Drive pricing and tender excellence, manage CRM and promotional tools, and ensure efficient customer service and harmonized processes
• Coordinate regional S&Op processes, oversee market insight activities, and steer Commercial Excellence through metrics
• Identify and engage stakeholders up to C-suite, develop engagement plans, and lead organizational change management strategies
• Identify critical capabilities, assess gaps, and prioritize development initiatives to meet business needs
• Ensure compliance with all relevant FME policies, corporate values, and the Compliance Framework

Your Profile:

• Master’s degree in Business Economics, Finance, or related field
• 15+ years in Med Tech or Pharma commercial support, business intelligence, or marketing
• Advanced stakeholder management, analyzing expectations and developing engagement strategies
• Proficient in English, other languages are an asset
• Skilled in strategic planning and healthcare industry, with strong knowledge of regional policies, procedures, and regulations, and experienced in presenting to top management, boards, and public groups
• Builds effective, collaborative teams and applies a strategic mindset with business insight and financial acumen to make timely, high-quality decisions, manage ambiguity, prioritize work, navigate complexity, and deliver customer-focused solutions

Our Offer for you:

There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have -  all dedicated to your professional journey.

• Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world
• Individual opportunities for self-determined career planning and professional development
• A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one
• A large number of committed people with a wide range of skills, talents and experience
• The benefits of a successful global corporation with the collegial culture of a medium-sized company