We are looking to add a Commercial Escrow Officer to our growing team in San Mateo. In this role, you will be responsible for establishing new commercial escrow accounts and processing escrow documents in accordance with established policies and procedures. This position plays a key role in transforming commercial real estate experience by empowering our employees and customers to deliver next-generation solutions and results.
What You’ll Do:
- Continually grow and service the business by providing outstanding customer service
- Complete simple and complex commercial real estate escrow transactions by determining requirements and acting as a neutral liaison between buyer, seller, and lender
- Work cross-functionally with Underwriting to monitor and mitigate risk to the company
- Responsible for ensuring that all funds are properly accounted for and disbursed in accordance with the terms of the contract
- Complete closing by reviewing, recording, and filing documents including preparing and distributing final closing statements and title, ensuring adherence to delivery dates and timelines.
- Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction
- Prepare legal documents for the closure of the sale
- Comply with regulatory requirements by adhering, and enforcing adherence, to requirements
What You’ll Bring:
- 2-4 years of escrow related experience as an Escrow Officer, preferably in Commercial
- Passion for helping customers while maintaining a professional and positive attitude
- Excellent verbal and written communication with both internal and external customers; uses various types of communication to meet customer expectations and build relationships
- Problem solving with strong organizational skills, detail oriented and knows how to navigate internal and external resources to resolve issues
- May require escrow officer certification dependent upon state
- Comfortableness working with technology and proprietary programs; adapts quickly to new software applications and technologies
- Thrives in contributing to a team, working together to deliver beyond customer expectations
- High School Diploma/Equivalent
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.Skills Required
- 2-4 years escrow related experience as an Escrow Officer
- Experience with commercial escrow transactions
- Customer service orientation and professional attitude
- Excellent verbal and written communication skills
- Problem solving, strong organizational skills, and attention to detail
- Escrow officer certification (may be required depending on state)
- Comfortable using technology and proprietary software; adapts quickly to new applications
- Ability to work collaboratively on a team
- High School Diploma or equivalent
First American Title Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First American Title and has not been reviewed or approved by First American Title.
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Healthcare Strength — Health coverage includes medical, dental, vision, telehealth, and healthcare advocacy services, and is often described as a strong point. Low‑cost options in some cases help overall compensation feel more reasonable.
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Retirement Support — A 401(k) savings plan with a company match is part of the package. This retirement support is highlighted as helping to offset base‑pay concerns in several roles.
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Equity Value & Accessibility — An employee stock purchase plan is available and viewed favorably. Access to discounted equity contributes to the perceived competitiveness of total rewards.
First American Title Insights
What We Do
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services. First American Title Insurance Company provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals to facilitate real estate purchases, construction, refinances or equity loans. First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate. As one of the largest title insurance companies in the nation, First American offers title insurance and settlement services through its direct operations and an extensive network of agents throughout the United States and internationally. First American Title Insurance Company traces its history to 1889 and is the largest subsidiary of First American Financial Corporation (NYSE: FAF).
