Commercial Escrow Officer - Hybrid

Reposted 8 Days Ago
Be an Early Applicant
Columbus, OH, USA
In-Office
28-37 Hourly
Mid level
Insurance • Real Estate
The Role
As a Commercial Escrow Officer, you will manage escrow accounts, ensure funds are correctly handled, and provide excellent customer service during commercial real estate transactions.
Summary Generated by Built In
Who We AreJoin a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We DoWork as a dynamic team providing best in class service and support in the commercial real estate space. At First American we provide our teams with the support, tools, and technology that they need to ensure that providing unparalleled customer service is your primary focus.

We are looking to add a Commercial Escrow Officer to our growing team in Columbus, OH. In this role you will be responsible for establishing new commercial escrow accounts and processing escrow documents in accordance with established policies and procedures. This position plays a key role in transforming the commercial real estate experience by empowering our employees and customers to deliver next-generation solutions and results.

What You’ll Do: 

  • Continually grow and service the business by providing outstanding customer service  
  • Complete simple and complex commercial real estate escrow transactions by determining requirements and acting as a neutral liaison between buyer, seller, and lender 
  • Work cross-functionally with Underwriting to monitor and mitigate risk to the company 
  • Responsible for ensuring that all funds are properly accounted for and disbursed in accordance with the terms of the contract 
  • Complete closing by reviewing, recording, and filing documents including preparing and distributing final closing statements and title, ensuring adherence to delivery dates and timelines. 
  • Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction 
  • Prepare legal documents for the closure of the sale 
  • Comply with regulatory requirements by adhering, and enforcing adherence, to requirements 

What You’ll Bring: 

  • 2-4 years of escrow related experience as an Escrow Officer, preferably in Commercial 
  • Passion for helping customers while maintaining a professional and positive attitude 
  • Excellent verbal and written communication with both internal and external customers; uses various types of communication to meet customer expectations and build relationships 
  • Problem solving with strong organizational skills, detail oriented and knows how to navigate internal and external resources to resolve issues 
  • May require escrow officer certification dependent upon state 
  • Comfortableness working with technology and proprietary programs; adapts quickly to new software applications and technologies  
  • Thrives in contributing to a team, working together to deliver beyond customer expectations 
  • High School Diploma/Equivalent 

Pay Range: $28.09 - $37.44 Hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
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The Company
HQ: Santa Ana, CA
13,104 Employees
Year Founded: 1889

What We Do

First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services. First American Title Insurance Company provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals to facilitate real estate purchases, construction, refinances or equity loans. First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate. As one of the largest title insurance companies in the nation, First American offers title insurance and settlement services through its direct operations and an extensive network of agents throughout the United States and internationally. First American Title Insurance Company traces its history to 1889 and is the largest subsidiary of First American Financial Corporation (NYSE: FAF).

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