Join our Rogers Arkansas branch of First American, where our people are our greatest asset. As an Escrow Assistant, you will work closely with Escrow Officers and internal partners to provide critical customer support and administrative assistance throughout the escrow process. Your contributions help ensure transactions move forward smoothly and play a key role in making home ownership and commercial investment possible.
What You’ll Do
- Assist in the escrow process for commercial transactions, ranging from routine to more complex files, including opening orders, preparing closing documents, inputting closing statement information, and handling disbursements and post-closing follow-up
- Communicate regularly with customers and internal partners throughout the escrow process, adapting communication style as needed to ensure clarity and a positive customer experience
- Interpret and review various agreements and documents as they relate to escrow closings
- Work with industry-leading and innovative technologies to support escrow transactions and ensure a smooth, efficient closing process
- Provide consistent administrative and operational support to Escrow Officers and the broader escrow team
What You’ll Bring
- A passion for helping customers while maintaining a professional, positive, and service-oriented attitude
- Excellent verbal and written communication skills with both internal teams and external customers
- Strong organizational skills with a high level of attention to detail; able to manage multiple priorities and meet established deadlines
- A problem-solver mindset with natural curiosity and an eagerness to learn
- A collaborative approach and ability to thrive in a team-oriented environment focused on exceeding customer expectations
- Working knowledge of the Microsoft Office suite and the ability to quickly adapt to new software applications and technologies
- High school diploma or equivalent required
- 2+ years of escrow-related experience preferred
- Currently located in, or willing to relocate to, Northwest Arkansas for an in-office role
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Top Skills
What We Do
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services. First American Title Insurance Company provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals to facilitate real estate purchases, construction, refinances or equity loans. First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate. As one of the largest title insurance companies in the nation, First American offers title insurance and settlement services through its direct operations and an extensive network of agents throughout the United States and internationally. First American Title Insurance Company traces its history to 1889 and is the largest subsidiary of First American Financial Corporation (NYSE: FAF).
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