Simply Business

Commercial Delivery Manager

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London, Greater London, England

Hybrid

Senior level

Fintech • Information Technology • Insurance • Software

We Protect The Small Businesses You Love.

The Role

The Commercial Delivery Manager will manage end-to-end agile delivery of complex initiatives, facilitate stakeholder collaboration, and drive continuous improvement across the Commercial department.

Summary Generated by Built In

Here’s what you’ll be doing:

As a department within Simply Business, we're responsible for delivering end-to-end, complex initiatives across our portfolio of work in line with SB's strategic objectives. We also focus on continuously simplifying, managing, and guiding quality delivery across the organisation.

As our Commercial Delivery Manager, you’ll be at the forefront of strategic delivery for the Commercial Department. This role is different because you'll be the central point for prioritisation and delivery coordination across the Commercial department. You'll work closely with our Commercial teams (such as Insurance, Product, Partnerships, Data, and Claims) and our technical delivery team to align requirements and ensure visibility and fluidity throughout the delivery pipeline. You’ll act as a major stakeholder in advancing the Commercial delivery Agenda and the overarching Commercial Gameplan.

As our Commercial Delivery Manager, you’ll:

Plan and manage the end-to-end agile delivery of highly complex, cross-functional, core-team, and strategic Digital Products and Initiatives, ensuring outcomes are aligned with expected results.
Build and nurture strong and effective stakeholder relationships, including with key Commercial stakeholders, ensuring they are effectively managed, informed, and included as needed.
Take ownership of ambiguity in cross-team delivery by pursuing clarity, enabling quick decisions, facilitating trade-offs, and helping to identify options.
Monitor and manage the evolving demands of the Commercial roadmaps, OKRs, and any OKR dependencies, enabling Commercial to deliver value with pace by removing impediments and minimising disruption.
Work closely with the GSD Scrum Master to maintain a refined backlog, supporting sprint planning and agility.
Champion a culture of continuous improvement and best practice to drive team engagement and increase delivery effectiveness.

We’re looking for someone who is:

Highly experienced in agile project or product delivery and a proven track record of delivering highly complex, cross-functional, and strategic Products and Initiatives.
A self-motivated, action-oriented, and proactive problem-solver with a desire to lead teams, who is able to manage ambiguity and simplify complex challenges.
An excellent communicator who can clearly and effectively engage with all levels of the organisation and is confident in building influential relationships with senior stakeholders.
Commercially aware, with a focus on driving best business outcomes and demonstrable experience in estimating costs, budget, and capacity management.
Adaptable and value-focused, with a strong sense of accountability and a balance of instilling agile practices and mindset alongside hands-on management of initiatives.
Knowledgeable in Agile, preferably with a recognised Agile or project management qualification (e.g., APM, PMI-ACP, Certified Scrum Master) and experience using Atlassian tooling like Jira, Confluence, and Trello.

(We know it's tough, but please try to avoid the confidence gap. You don't have to match all the bullet points above to be considered for this role). We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.

If this sounds like the right role for you, we'd love to see your application!

About Simply Business

We insure small businesses and enable big dreams – not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades.

We’re a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. We’re a B Corp too, which recognises our strong track record of having a positive impact on people, society and the environment.

Why not check out our advert on YouTube: Simply Business TV advert 2024: 'Simply the Best'

What are the benefits of working at Simply Business?

We offer a great work-life balance where every team member has a manageable workload and the flexibility to work hybrid.

On top of the 25 days annual leave (plus bank holidays), we offer leave that suits your needs. Plus the option to buy five more days of holiday with your flexible benefits.

Our flexible parental leave allows you to approach an important time how you want – with six months full pay to the primary caregiver and four weeks full pay if you’re the secondary caregiver.

Our life event leave is an extra days leave every two years for those big moments in your life like moving house or your birthday. And as a thank you to our long-serving employees we offer a two week paid sabbatical after five years of service, then four weeks off after ten years of service.

And our core benefits can put your mind at ease with private medical insurance through BUPA, that covers any pre-existing condition. And a health cash plan that covers your everyday medical expenses.

We also make sure you’re compensated fairly with a competitive salary based on your experience and the market we’re in. Plus the potential to earn an annual bonus based on performance.

There’s access to the tools to support your personal development with programmes on our dedicated learning platform. As well as support for your mental health with access to counselling.

We’ll match what you put into your pension up to five per cent. And pass on a tax-free sum that’s four times your basic salary with our life assurance policy, with the option to increase it to ten times through our flexible benefit scheme

Our salary sacrifice car scheme gives you the option to buy a brand new, fully insured, and maintained car for a convenient fixed monthly amount taken from your gross salary (after 6 months service).

And our flexible benefits scheme gives you an allocated amount to use each year on benefits like critical illness cover, dental insurance, travel insurance, or a gym membership.

Ready to join us and drive our success as a high-performing team? Apply today.

Top Skills

Agile

Atlassian

Confluence

JIRA

Trello

What the Team is Saying

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The Company

HQ: Boston, MA

1,100 Employees

Year Founded: 2005

What We Do

Simply Business is dedicated to making small business insurance simple and accessible. Our robust digital marketplace allows small business owners to find and buy the insurance they need online, matching them with coverage from multiple top insurers to offer choice, transparency, and value.

We have nearly 20 years of experience supporting small businesses, with over 1 million customers worldwide. Founded in the U.K. in 2005, Simply Business launched its U.S. operations in 2017 and today employs over 1,000 people across offices in London and Northampton in the U.K., and in Boston and Atlanta in the U.S.Simply Business is more than our name. It’s how we approach small business insurance.

Why Work With Us

Here at Simply Business we have five core values that we uphold in everything that we do: Learning, Empowerment, Authenticity, Pioneering, and Simplicity. Utilizing these values and embedding them into our culture makes SB a unique and great place to work, a place where every person is valued, a place where we get things done and have fun doing so.