Jobs at Simply Business

The Delivery Operations Lead will optimize business processes, implement continuous improvement methodologies, analyze metrics, and leverage tools to enhance service delivery efficiency.

The Senior Underwriter manages a diverse portfolio of risks, exercises underwriting authority, collaborates on technical frameworks, and builds stakeholder relationships to ensure portfolio sustainability and optimize underwriting practices.

As a Senior Analytics Engineer, you will design models, optimize data pipelines, collaborate with teams, mentor juniors, and promote AI readiness.

Lead FP&A management reporting, budgeting, forecasting, and scenario analysis. Partner with business leaders and Data & Analytics to define KPIs, improve FP&A systems (OneStream), automate reporting, and manage a senior analyst.

Lead month-end close, oversee transactional finance operations, manage reconciliations and complex journals, prepare year-end audit deliverables, improve internal controls and automation, oversee cash forecasting and payment runs, and provide financial analysis and ad hoc modeling to support strategic growth.

Own end-to-end accounts payable: process invoices, run weekly payments, reconcile bank accounts, manage corporate expenses, handle vendor relations, support month-end close, and drive process automation improvements to reduce manual work.

The Senior Data Scientist will unify technical vision, develop and deploy ML models, and enhance AI strategy across teams. Responsibilities include collaboration, ownership of projects, and maximizing value through AI and data science techniques.

Manage and optimize the MGA portfolio by monitoring profitability, new business, renewals and product performance. Collaborate with Product, Pricing, Claims, and Insights teams, lead underwriting projects, support automation and digital initiatives, represent the MGA to carriers/reinsurers, and mentor junior underwriters.

Lead and coach a team of Licensed Service Agents in the Customer Solutions Center, manage performance metrics and quality, oversee Zendesk queue and ticket SLAs, collaborate cross-functionally on operational and compliance initiatives, drive change management and skill diversification, and support automation and Gen AI/chatbot servicing rollouts.

The Claims Program Manager oversees claims integrity and profitability. Responsibilities include managing TPA programs, monitoring KPIs, conducting audits, and collaborating with stakeholders for claims excellence.

The Head of Risk is responsible for enhancing risk management frameworks, identifying financial and operational risks, advising senior management, and leading a high-performing risk management team.

Handle inbound and outbound calls to sell insurance policies to small businesses, process card payments and direct debits, deliver compliant regulated advice, meet sales targets and KPIs, participate in quality assurance call monitoring, and provide excellent customer service.

Partner with product, data science and engineering to deliver high-quality analysis, run customer journey and A/B test analyses, build visualizations and self-service tools, mentor junior analysts, and influence product strategy and data-driven culture across the company.

Lead marketing analytics for US business: develop unified measurement (MMM, MTA), site analytics, forecasting, experimentation, and channel performance insights. Drive dashboards, collaborate with Data Science/Data Engineering to operationalize models, and present strategic recommendations to senior stakeholders to inform marketing spend and channel strategy.