Commercial & Data Business Analyst (Telecom, Billing, CDR)

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. 
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

We are looking for a Business Analyst to support commercial and data-related processes within a telecom environment. The role combines business analysis, stakeholder collaboration, and data-driven decision-making, with a focus on billing, revenue assurance, and process optimization.

Responsibilities:

• Work with stakeholders to gather, analyze, and document business requirements, translating them into functional and technical specifications
• Analyze existing business processes, identify improvement opportunities, and propose efficient solutions
• Act as a bridge between business, IT, and project teams, ensuring clear and consistent communication
• Support billing, mediation, and CDR data flows, ensuring accuracy and alignment with business needs
• Assist in pricing, rate card configuration, and catalog-related activities
• Participate in revenue assurance and financial reconciliation processes
• Evaluate proposed solutions to ensure they meet business requirements and strategic goals
• Contribute to project planning, tracking, and delivery support
• Develop test plans, coordinate User Acceptance Testing (UAT), and validate delivered solutions
• Prepare documentation, including business requirements, reports, business cases, and post-implementation reviews

• 2-3 years of experience in Business Analysis within a corporate environment
• Understanding of telecom billing, mediation, or data flows (CDR)
• Strong analytical and problem-solving skills, with the ability to work on complex topics
• Excellent communication skills and ability to work with stakeholders at different levels
• Experience in requirements gathering, documentation, and process analysis
• Knowledge of business analysis methodologies and tools
• Experience working with Agile or Waterfall methodologies
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Strong attention to detail and ability to manage multiple priorities

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.