Commercial Analyst

About Turaco

It is urgent to find a way to insure those who are not currently insured. Turaco’s mission is to relieve people from the fear of financial shocks. Our vision is to insure a billion people, effectively doubling the global number of insured individuals.

Turaco is a rapidly growing financial services start-up in Africa, introducing a new model for health and risk financing targeted at emerging customers. We provide subscription-based insurance for the mass market, bundled with everyday transactions that people are already engaging in. We collaborate with business partners to deliver affordable insurance products that truly enhance people’s lives. At Turaco, we prioritise simplicity, communication, and transparency while striving to transform how insurance operates. We are in the claims-paying business. 

Turaco values diversity and inclusion in the workplace. We’re building a team where our differences enhance and strengthen us. We strictly prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

Since launching in February 2019, Turaco has attracted a cumulative total of 4.5 million end users. We are experiencing rapid growth and are looking for team members who can evolve alongside us. To learn more, visit www.turaco.insure.

About the Role

The Commercial Data Analyst plays a pivotal role in driving data integrity, insight generation, and decision-making across the Commercial Division. The role focuses on validating and sense-checking numbers from partnerships, ensuring accuracy in reporting, and identifying gaps or discrepancies in commercial data.

You will work closely with the Commercial Operations Manager and the wider team to consolidate data across markets, interrogate its accuracy, and translate it into actionable insights for partnership management, business development, and customer journey optimization.

This role is ideal for someone who is naturally inquisitive, always asking “why?”, and eager to uncover insights hidden in the data.

Data Validation & Analysis

• Own the process of consolidating commercial data from different commercial partners and countries we operate
• Rigorously sense-check numbers (e.g., GWP, product breakdown, renewal rates, invoiced amounts) and identify discrepancies, gaps, or anomalies.
• Use SQL and Excel/BI tools to analyse and validate data from our database.
• Develop clear escalation processes for data corrections and make sure they are adhered to.
• Support A/B testing and product/customer journey experiments by building data pipelines and analyzing results.
• Commercial Operations Support

• Provide analytical support for product changes, operational improvements, customer journeys, and partner-related problem-solving.
• Work closely with customer operations and customer experience teams to ensure data informs customer success strategies.

Reporting & Communication

• Maintain partner dashboards, reports, and TACO access.
• Provide timely and accurate reporting to account managers, leadership, and partners.
• Support the creation of ad-hoc analyses and presentation materials for business development and partner meetings.

Knowledge, Skills, and Abilities

• Live Turaco’s values – care and protect, do the right thing, low ego, and have fun!
• Bachelor’s degree in a quantitative or business-related field (Economics, Statistics, Data Science, Finance, etc.).
• 2+ years of experience in data analytics, consulting, or commercial operations.
• Strong SQL skills (must be comfortable writing queries to extract and analyze data).
• Proficiency in Excel/Google Sheets and at least one data visualization tool (e.g., Power BI, Tableau, Looker, Metabase).
• Excellent numerical sense and attention to detail, with a track record of spotting errors and inconsistencies.
• Inquisitive and proactive mindset – not just reporting numbers, but asking questions and uncovering insights.
• Strong communication skills with the ability to translate complex data into clear business recommendations.
• Comfortable working in a fast-paced, ambiguous environment and managing multiple priorities. 

Our Company Culture

At Turaco, our culture is defined by our values: 1) Pushing boundaries, 2) Working with excellence, and 3) Profound respect for the individual. If these values resonate with you, we encourage you to apply!

Total Compensation & Benefits

Turaco offers a competitive salary commensurate with experience. Additionally, we provide a comprehensive benefits package, including stock options and healthcare, all within a supportive company culture that fosters growth and strong professional relationships.